wishislands.com

1.6
1.6 Based on 32 reviews

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Average Rating

1.6

/
5

32 Reviews

5 Star
6%
4 Star
6%
3 Star
6%
2 Star
0%
1 Star
81%

All Reviews

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Walden Coleman
DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. In my view it is a online shopping scam. I bought a dog towel. When after many weeks it was eventually delivered I found the product did not meet the quality described on their online site. It was little better than a tea towel with a piece of string. I believe a fair price for this product would be about £2.00. I had to battle for a compromise refund, Wishisland just procrastinated and wriggled for months. Every excuse in the book, plus many more inventive reasons. I wish I had been wise enough to read the Trustpilot reports before I ordered. I repeat my view is THIS IS AN ONLINE SHOPPING SCAM. DON'T BUY FROM WISHLANDS.

1
Date of experience: Jun 30, 2022
Roccoh77
Awful/Non-existent customer service & Incorrect item shipped

Awful/Non-existent customer service! Incorrect Item received.Ordered the 'wrap' style pet bathrobe x 2, and received one 'wrap' and one 'tie'. Wishislands support asked me to provide photos of the 'tie'/incorrect item which I did gladly, and they then sent me a photo of the 'wrap' item telling me that they had checked with the warehouse and definitely sent me the correct item even though the photos are completely different. Since then it's been back and forth for over a week so far with excuses and subterfuge, all to avoid simply shipping me what I ordered. Original website led me to think the company was in Beaconsfield, item shipped from America and support appears to be China or east-Asia somewhere. AVOID BUYING FROM THIS COMPANY unless you want to take a chance that you receive the right items first time.

1
Date of experience: Mar 01, 2022
Posy Foster
On NO account buy from this company

On NO account buy from this company! Not least because you’re unlikely to get anything from them except excuses.

1
Date of experience: Feb 21, 2022
Caden Rogers
After my first review and letting them…

After my first review and letting them know I’m going to notify trading standards I received an email saying would I accept them sending the item again.like a fool I agreed and now I am back where I was with the first order in December. Messages all virtually saying the same please wait to hear from tracking company what a load of nonsense. These people should be outed so nobody else falls for their scams

1
Date of experience: Feb 16, 2022
April Long
Waited over 7 weeks for delivery of a…

Waited over 7 weeks for delivery of a dog towel, no indication this item is beeing shipped from the USA! Checking the tracking number they have supplied the item has been in the UK for over 10 days waiting for delivery. The customer service is in Singapore, they have an address in Beaconsfield and a UK mobile which is not taking messages. I have applied to PayPal for a refund. TOTAL SCAM

1
Date of experience: Feb 16, 2022
Kay Butler
I wouldn't give say stars if I could

I wouldn't give say stars if I could. I ordered the doggy blanket back in November 2021. Still not recieved as if 14.02.22. I've emailed the company on numerous occasions, each reply is asking me to check with the Post Office / Hermes. Of course the Hermes tracking reference isn't recognised! Total scam and no doubt will never see my money or the blanket. Avoid at all costs.

1
Date of experience: Feb 14, 2022
Sid Adams
Very dodgy!

Very dodgy!Ordered two dog blankets at the beginning of December and now over 2 months it’s still not here and apparently the parcel is in Oxford where it’s been for the passed month. I’ve contacted the tracking service in January who insisted it was on its way but a month later, my order has still not arrived. I’ve just emailed Wishisland and waiting for a response. If I don’t hear anything very soon I will be contacting Paypal and if I have no luck, I will be taking the matter further. Total scammers by the looks of it. Do not buy from them!

1
Date of experience: Feb 11, 2022
Asol3n3188
Scammers!!

After ordering a dog drying coat and not receiving it 2 months later I emailed the company and then read the reviews. All if them say the same thing as I am now experiencing, so I have contacted trading standards. DO NOT BUY FROM THIS COMPANY

1
Date of experience: Feb 06, 2022
Krista M.
I ordered a dog bath robe in early…

I ordered a dog bath robe in early January.I later read the reviews for wishislands and was concerned.My worries were not justified as my order came and was of good quality.The tracking system was great and kept me informed at all times . The order came from USA and did take almost three weeks to arrive.As neither myself or my dog were in no particular hurry ,this was of no consequence. If you want next day delivery you will be disappointed,otherwise ,no problem.

4
Date of experience: Feb 03, 2022
Clark
these con artists advertise as a UK…

these con artists advertise as a UK company, but in fact thats just where one of the chinese owners has an address which they've used These shabby rags, they refer to them as dog towels, are chinese made and are of a poor quality fabric if you'd call it fabric.84% of bad reviews clearly shows you they are only interested in grabbing our money and legging itLANDBASE TRADING CO are these guys. Information available to all on line at companies house

1
Date of experience: Jan 28, 2022

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