Review Time
Hey folks this is how they rip u off when u make a purchase $50.32
They will charge you $50.31.
So leaves transaction open then they hit the
$50.32 again it’s a scam on most of there stuff
I had a positive experience with flannel nightshirts from this company years ago, so I decided to order one again last week. However, when it arrived, I found it to be as stiff as cardboard, despite their claims of it being flannel. I tried washing it in hot water to soften it, but it didn’t help. Additionally, the catalog showed the color as blue and pink, but what I received was actually black and pink. I regret not checking reviews before ordering. Now, I'm stuck with a product that is uncomfortable to wear while sleeping.
This company won't make any changes to an order made less than 24 hours ago!Ordered less than 24 hours ago and rep said they cannot make changes to my order. Ordered the wrong size. Now I will be charged for shipping both ways as I will have to return it! So stupid! Its Tuesday and not shipping until Friday but can't make changes??? This is so deplorable. Worst customer service on the planet! Never shopping here again and leaving negative reviews to make other customers aware. READ REVIEWS THERE'S A REASON THEY ARE RATED ONE STAR!
I ordered flannel nightshirts from this company 6-7 years ago, and liked them. So, I placed an order for a flannel nightshirt again last week. Well, they claim it's flannel---but when it arrived, it was stiff as paper. I washed it in hot water thinking that would soften it up. No luck. Plus the catalog shows it being blue and pink. It's actually black and pink. UGH. I should have checked this site before placing an order. I am out of the money for a product no one should have to endure sleeping in.
I ordered a coat and some underwear. My package arrived with the coat but no underwear. I called (and got some overseas representative) who stated that the underwear were "reserved" to be shipped in April of 2026...it is now November of 2025. I told her that I am not waiting that long and she said to can cancel the order and then reorder with a different color that is in stock. Then she proceeded to tell me she could not give me the sale price that I originally paid. I asked to speak to a US based representative, she said she can't do that. I asked to speak to a supervisor, she said the supervisor will tell me the same thing. I asked to speak to the supervisor anyway and was put on hold for 38 minutes. I have been a loyal customer for over 30 years. They used to have excellent US based customer service. Now they farmed it out to subpar overseas operations. I will be doing my shopping elsewhere.
have to admit that purchased a pair of shoes, and then looked up the reviews which i normally do prior to spending any money. immediately i reached out to customer service and asked to cancel the order, the rep immediately reassured that the order was in process, well today the order arrived. the quality of the shoe is okay, glad that the experience wasn't fraudulent. maybe they've made some improvements due to the number of negative reviews that are out here on the net.
If i could leave no stars I would. I ordered 2 skirts and they were the wrong size. I sent them back for exchange. The Woman Within only gave me credit for 1 skirt in the form of a credit to my account. After calling the customer service line. I was told the refund for the 2nd skirt would refunded to my PayPal account. It never was. This is a fraudulent company that steals your money if you need to return anything. The customer service reps over seas and just read from a script, they can't help resolve anything or they just outright lying.
I placed an order with Woman Within in August 2025. I received my order, minus two items, in August 2025. The quality of the items was not good, one item arrived damaged. Later, late in September I think, I got a letter from Woman Within saying that they were unable to get payment for an item I had ordered, and that if I did not respond to the letter by calling, they would cancel the order. By this time, I had completely forgotten that two items of my original order had not been sent. Since I had forgotten, I concluded that I did not need them, and therefore, I did not respond to the letter. They would simply cancel the item, and I considered the case to be closed. Yesterday, October 26, 2025, I was checking my bank account information to see whether my property tax payment had cleared my account yet, and discovered that Woman Within had placed a charge against the account used for my property tax payment, for an item that had been backordered (but which I had forgotten I had ordered, and which I had thought they would cancel (since I did not respond to the letter which said that the item would be cancelled if I did not respond). I called them and told them that the account they had charged was SPECIFICALLY for paying my property taxes, and they MUST CANCEL THE ITEM, and they said they can't, but that if I call the next day, someone would cancel it for me. So I called this morning, and was told that, "Sorry, the order is already being processed, so it can't be cancelled, but you can return it once it arrives." I told them that yesterday, I would told that they could cancel it, but they said no, they can't. So I called my bank, but since I had used a debit card, I could not place a stop payment on it. I am a retiree, the money that Woman Within is taking from me was meant to pay my property taxes. I asked them to cancel my account with Woman Within, and they said they're unable to do that. I asked them to delete my bank account information from their system, and they just asked, "Is there anything else I can help you with today?"
I am having a terrible experience with Woman Within's customer service. I placed three orders recently. Only one order arrived. When I contacted Woman Within's customer service's hot line, they didn't recognize my phone number. When I finally got through to a sales person, she told me my orders will be delivered in December, two months from now. I had to reach out to Woman Within because their communication with me is terrible. They didn't tell me my orders would take two months to be delivered. All they care about is money, and if I was going to spend more money buying their products. I said no. I just want all of my items to be delivered. What bothers me the most about the company is their lack of communication skills. They should have sent me an email or a text message stating that my order will be delivered late. This is not the only issue I had with the company. They didn't tell me one of my orders was canceled until I looked at my account. I just wish their communication with me was better.
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Woman Within® offers a complete line of plus size clothing: Casual Tops, Pants, Sweaters, Shirts, Jeans, Coats, Dresses, Suits, Swimwear, Sleepwear, Bras and more.
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