Review Time
I like the items that I received however I would not order from them again as I have been unable to return an unused product.
Their website states that you need to email them before you can return an item, stating the item you want to return and the reason why.
I have emailed three times and had no reply. Therefore I have a dog collar that is too large for my dog, which I am unable to return. No doubt I will find some other dog to give it too, but I am not impressed.
I like the items that I received however I would not order from them again as I have been unable to return an unused product. Their website states that you need to email them before you can return an item, stating the item you want to return and the reason why. I have emailed three times and had no reply. Therefore I have a dog collar that is too large for my dog, which I am unable to return. No doubt I will find some other dog to give it too, but I am not impressed.
The Pupsicle is Genius. Well made and very durable. My dog loves it. She usually has a Kong toy stuffed with her food, yoghurt, peanut butter, kibble, sardines... etc. She loves this much more. I love that you can freeze homemade fillers in the moulds. I also tried her on the ready made pupsicle fillers. She liked them and they didn't upset her tummy. They lasted longer than the homemade treats.
I recently bought the Wooof Pupsicle toy along with the Pupsicle pops and tray, and I’m so pleased with it. The quality of the toy is excellent, it feels well made and durable.Delivery was also quick, which was a great start. As soon as it arrived, we gave it a try with our Labrador puppy, Mabel, and she absolutely loved it. The Pupsicle pops kept her happily entertained for ages, which is a huge win when you’ve got a high-energy pup!One of my favourite things about this product is the tray that comes with it. I’ve been using it to make my own frozen treats using natural ingredients like banana, blueberries, natural yoghurt, and peanut butter. Once frozen, they fit perfectly in the Pupsicle, and Mabel goes crazy for them – she genuinely can’t get enough.While the whole set is a bit on the expensive side, I do think you get what you pay for. The quality is clearly there, and it’s been worth it for the engagement and enjoyment it brings. Overall, I’d definitely recommend it to other dog owners looking for a durable, enriching toy.
We brought some paste to hide medications with which came promptly. What was an issue was that we didn't realise this immediately put us into a subscription which we didn't want. We emailed Wooof and they cancelled the subscription straight away.
Although the hardness is lovely, I need to return the collar and lead. You only have 14 days to return the item and you have to email them first. Have sent many emails and heard nothing! Not the best customer service in my opinion. I will not be pleased if I miss the return deadline
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WOOOF.co.uk is an e-commerce shop for dog lovers. We stock hand-picked items of the highest-quality from local, sustainable and eco-conscious brands. Shop with confidence at WOOOF for dog food & treats, fashion & accessories, homeware, grooming and more.
We deliver waggy tails to all UK based dogs.
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