workwellcontractorsolutions.com

4.7
4.7 Based on 201 reviews

Workwell Contractor Solutions is a leading provider of compliant and secure payroll solutions for contractors, recruitment agencies, and businesses across the UK. With over 30 years of experience, we specialise in Umbrella Company services across various ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

201 Reviews

5 Star
85%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
6%

Filtered Reviews

Filter Reviews

Review Time

Bramwell
great experience

easy to enroll and customer service is top notch.

5
Date of experience: May 15, 2025
Patty Johnson
Excellent Customer Service!

Registering with Workwell for the first time, Kelsey took me through the process and explained everything very clearly. She was so friendly and helpful with the questions I had, and was really professional throughout. The following day, I spoke to Steve about some issues I was having with the verification process, and he too was really friendly, helpful and professional. Excellent customer service from both, thank you very much!

5
Date of experience: May 14, 2025
Colton Anderson
Everything was explained fully and…

Everything was explained fully and concisely,

5
Date of experience: May 13, 2025
Yasmin Smith
Excellent

Nice an easy

5
Date of experience: May 13, 2025
Excellant

The person on the phone was very helpful and informative

5
Date of experience: May 09, 2025
Jethro Parker
Great service

Very polite and friendly

5
Date of experience: May 07, 2025
Professional

Professional

5
Date of experience: May 07, 2025
Adrian
On time payers

5
Date of experience: May 06, 2025
Ethan
Very good

Very good , and very helpful

5
Date of experience: Apr 04, 2025
Willy P.
Terrible

Terrible - will never use this company again when my contract ends. Used to be a really good company, had no issues with them up until 2 years where they’ve gone down hill considerably. They have stopped paying into my pension since February even though my payslip shows I’m still being charged. I’ve had to chase them numerous times where they said it is resolved and have sent NEST a backdated payment which still hasn’t been actioned. Fed up of constantly having to chase them, they tell me they will call me back for an update but here I am again having to call them to see what is happening. During this time, I’m loosing any potential growth on my pension while it sits in Workwell bank account. I raised a complaint with them on their website in February and no one has investigated it. You get the same friendly staff who answer and say they will be helpful and get back to me but as soon as the call ends nothing gets done. Service is awful.

1
Date of experience: Feb 12, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Workwell Contractor Solutions is a leading provider of compliant and secure payroll solutions for contractors, recruitment agencies, and businesses across the UK. With over 30 years of experience, we specialise in Umbrella Company services across various industries, ensuring contractors are paid accurately and on time. Our mission is to simplify payroll processes, minimise risk, and maximise compliance for our clients. Trusted by over 2,000 recruitment agencies and having paid over 10 million contractors, we are committed to delivering exceptional service and innovative solutions that empower businesses and individuals to thrive. See more

  • language https://workwellcontractorsolutions.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More