Review Time
I have been working with World4You since about 2014 and never had an unpleasant service experience. Specifically a technician called Patrick – and lately also a Dominic – has been both pleasant and competent when there is any need of troubleshooting. Here's to you!
Been with them for too many years, finally managed to move away from my .com domains need to get my .at domains somewhere else at well. It's extremely expensive and has bad and unfriendly customer service. I paid so much money to them in the last years and they seem to charge more and more every year.
I've been with them for (too) many years (7).The service has become costly and inefficient. It seems that all changes they made in the last 3 years a geard towards ripping customers off wherever possible.The latest change is that customer services have to be paid extra. Stuff that is included in appropiately working providers all needs to be paid extra at world4you.And even the base plans themselves are not cheap in comparison !Latest tip of the iceberg of nuisances : Transferring my domains and hosting away i get a receipt send after transferring away for the next year. Somewhere (where you won't find it) certainly is the clause that says that services may be (but arent' unless you transfer away) billed a month before the extension. Great job world4you. You have become the best rip off provider with the least service.Now i changed and pay a third for more actual homepage, speed and including an actual customer service. Good Riddance !_____________________________________Ad the above. Another customer service guy now (after the first customer service had already reminded me of their AGB - on month before-cancellation-policy nowhere-to-be-found-in-the-faq) has cancelled one of the above mentioned invoices.So at least someone is trying to do the right thing there. Let's hope for them that it helps
The company does not care about providing support. I have been hosting my websites for 2 years with them but the only reason for that was that I was too lazy to change. This year I was finally able to cancel my contract and move my domains to another provider. I have never experienced a worse service or product in my life.
I've initially decided the move all our Company Websites away from our US Hosting Providers due to speed issues to a local, Austrian based Provider. It's not even a year that I'm with them and I'm hugely disappointed. Support and communication is super slow, and don't get me started on connecting external domains. It's a nightmare. And the worst, they don't even seem to care.
Worst company ever!!!! I've been trying to get in touch with them for weeks, no phone support. They haven't answered my emails in weeks. I just got an automatic email response with a ticket number, no one ever got back to me. I am loosing clients every day because I cannot get in touch with them and I cannot access the information I need. I have never ever experienced a worse customer support, corona is NO excuse!!!!!
Slow, outdated looking management interface. Payment process is unreliable, slow and sometimes straight up doesn't register your payment. Ended up paying twice to save myself from having to waste more time with their support.They will also bill you an extra 10€ fee for delayed payment, even if you are currently in contact with their support.
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