Review Time
I am an interior designer and worked with Austin several times now and wanted to share my thoughts on this company because they are fantastic to work with. Their product is craftsmanship at its finest. Their attention to detail along with their highly skilled staff reinforces your confidence in the investment you are making. And their customer service is very attentive to your needs. As a design professional you are only as good as the people you work with, and they are the best.
We love our stainless and brass rivited stove hood. The shop drawing process for our custom hood was helpful with staff knowledge discussions for informed decision making and coordination was spot on. Follow up service and support for install was efficient. We just had an issue (our fault) and Coppersmith resolved quickly and sent us a new part which I easily was able to install myself. Though the product is awesome, it’s because of the team from sales thru support that makes it that much better. Jeff - Belmont, MA
So it took a bit longer than we had hoped to get it, but it arrived in impressive packaging - a well-made plywood crate with lots of padding. That tells me you have enough pride in your products to make sure they arrive in good shape. We just finished a renovation and I cannot tell you how many appliances and furniture arrived damaged. Well Done!
We love then copper hood . . . it defines the kitchen! Installation was somewhat difficult for the uninitiated. Since Coppersmith supplied both the hood and fan, predrilled holes and screws would have been helpful. Keep up the good work.
The service that was provided was excellent. Annie was very helpful, consistently communicative and professional. Austin was very knowledgeable and professional during the sales process. The table is so solid and it seems that it will be a unique centerpiece that will last for decades. It is VERY heavy so one must keep that in mind when considering moving it in after curbside delivery and then any need to move it, like putting a run underneath. It will require several strong people to do this. In any case, I am very happy with the experience and the product. I highly recommend Coppersmith.
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VISION
To make the best metal products in the world.
MISSION
To provide the world’s best shopping experience of custom metal products through superior design, innovation, and strategic partnerships.
WHY COPPERSMITH®
Designed in Minneapolis. We partner with the world’s greatest artisans, manufacturers, and industry-leading brands. We strive to deliver the highest quality – the most trusted service in the market. With our selective integration model – we pair with the best in class internal components to ensure your centerpiece is built to last & functions flawlessly.
VALUES
Empower Designers
Build products to last.
Details are important.
Be Sustainable.See more
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