Review Time
I'm no developer but I launched my first website the other day. I had trouble using Astra theme for customization. I'm not sure it's a skill issue or my pc just can't work with it. I decided to switch to another theme instead and was able to make changes smoothly.
I'm no developer but I launched my first website the other day. I had trouble using Astra theme for customization. I'm not sure it's a skill issue or my pc just can't work with it. I decided to switch to another theme instead and was able to make changes smoothly.
Excellent support! It’s refreshing to work with a company that not only builds a great product but also backs it up with reliable customer care. Highly recommend Astra and the Brainstorm Force team. The team is always quick to respond and clear in their communication. Astra is fast, flexible, and well-supported. Highly recommend!
This may have been a decent theme in the past, but since I bought a multi domain license in the last year, the theme quality is deteriorating with every update and they introduce bug after bug. My guess is that they switched to “vibe coding” and also do their QA with AI, otherwise it is not explainable how many bugs creep in with every new version of the pro theme. Also the support is really, really bad. They try to get rid of me with nonsense answers, or try to blame their bugs on me, or they actually want admin access to my customer’s websites, whitch of course is ridiculous. In the latest version they broke Youtube embed functionality and try to blame that on WordPress. Seriously. I can only advise to not buy this theme in this state and with support people this disrespectful and dismissive.
I got fast and effective help from the tech team as I ran into problems installing Astra (I am new to Wordpress). Settings on my server where incorrect amongst other things. I thought for sure I would never figure it out, but the team helpt me until everything was up and running. Impressive!!
AI, is the problem with the Astra WP theam, it is misleading. There are many hidden charges, you may be better off paying a website designer. After realising the above I asked for a refund through ther money back guarantee, I have not received anything, they just hope you go away.I do not recommend using the Astra AI web design service.
The free theme of Astra WP is hopelessly old. For a great result you are forced to go premium, but there are much more better options... Astra in my opinion is stuck in the style of 2020 and has absolutely no progression in any way. It works fine, if you are a beginner in wordpress & elementor, but for someone with more knowledge it's an absolute no go
Really shocking.Astra Pro has all kinds of issues, one example is that the transparent header feature doesn't work. Contacted tech support who confirmed the issue and stated the only work around was switch off the feature. The only other option is to create a sticky header which I don't want or neither which doesn't work well either.Weird glitches. All the sites I installed Astra Pro on have a issues and glitches. Tech support are aware but can offer no solution.Very disappointed. Because I'm outside of the 14 day refund policy, actually today is 14 days since purchase I'm being refused a refund.
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