Name: wpastra.com
Telephone: 000000000
Rating: 4.5

Virginia Wright Guest

Quick and accurate response

I submitted a support ticket to Astra about an issue I was having with a new website, and they got back to me with a solution in just a few hours. The quick response made a huge difference. Thanks, Astra!

Date of experience: Apr 02, 2025

Colleen B. Guest

11 months ago

I always use Astra for all my websites

I always use Astra for all my websites. And the support is always amazing!!!! Love them so much!!!

Date of experience: Mar 30, 2025

Jemmy Cook Guest

11 months ago

My Sidebar wouldn't show up on my Blog...

I had a problem getting my sidebar to display on my blog. It was on all of my other pages, but not my blog. Then I managed to try to fix it on my own, and wound up making disappear from all of my pages!Right before pulling all my hair out, I reached out to Astra Pro Support and an agent quickly replied. He logged into my account and surveyed the issue, then created a video and sent it to me along with a link to the article showing me what to do to fix the issue.I recomend everyone using WordPress get the Astra Theme and the Astra Pro plugin. It's east to configer and if you do have issues, the support team is fantastic and effeciant.

Date of experience: Mar 24, 2025

Mario S. Guest

11 months ago

very great theme for fast speed

very great theme and although I am using the Astra Basic Theme, they still provided patient service and answered the technical questions I encountered while using the theme.

Date of experience: Mar 13, 2025

Brock Lewis Guest

1 year ago

Super fast support

I was blown away by the recent support I received from Astra. They were able to diagnose and fix an issue with a recent plugin update in a very short time. thank you!

Date of experience: Mar 06, 2025

Kermit Wilson Guest

1 year ago

Layout question quickly answered

We needed 2 things differently in the layout of the Astra Pro theme and the support team quickly came with solutions for both. Great support!

Date of experience: Mar 05, 2025

Skyler A. Guest

1 year ago

The best wordpress templates ever

The best wordpress templates ever, no one comes close, and the technical staffs are also supportive. Thumbs up, if there's anything beyond 5 stars, i think they deserve it.

Date of experience: Feb 18, 2025

StainMc85 Guest

1 year ago

Astra and the customer care team deserve 5 stars.

I'm not exactly a beginner, as I've been making websites with WordPress since 2013.In all those years, I've tested and used many different themes, but in August 2024 I started getting warnings from Wordfence that there was a security risk in the theme I was using. Then I felt more or less forced to switch to some other theme.So I started looking for a suitable theme and finally decided to use the Astra theme.But it wasn't "just" switching to Astra because there were many things that needed to be adjusted so that it suits me.For example the size of the entire web page, size of the header, size of images, choice of fonts, size of letters and colors.But that's not all, the website has to look good regardless of whether visitors are using computers, tablets or cell phones.I was able to fix most of it myself, but for some things I had to get help from the support, which helped me beyond my expectations.After I've been working with switching to Astra themes on my websites, I now understand why Astra is the most popular theme in the world. I agree and I can highly recommend the Astra theme.Regarding the rating here on Trustpilot. I initially thought about giving Astra 4 stars, but thanks to the incredibly helpful and talented support, they get a really well-deserved 5 stars.