Review Time
I have been using Light 20 neutral in 16+ hours Barepro foundation for a long time. This has been changed to 24+ hours and I ordered usual colour via Boots website. When it came it seemed to be a different colour. I contacted Bare Minerals telling them I’d bought this via Boots. They suggested I apply the old colour and the new version of the colour and send them a photo. I did this and then Bare Minerals said they couldn’t help me as I had purchased via Boots! Now Boots won’t take the item back as it’s been opened!
The ingredients of the BUTTER DRENCH CREAM on the Bare Minerals website are entirely different from the ingredients on the Ulta website. The cream I have the same ingredients as the Ulta's ingredients list. So how come these lists are entorely different? Yet I do not see a "Reformulation" note?? This is shady!!! Cannot trust this brand's ingredients!
I purchased the tinted moisturizer. I thought I might have good luck with this brand as when I was younger, I absolutely loved the powdered foundation that is in the little jars. It was beautiful. However I'm now 49 and my skin doesn't look good with heavy liquid foundation. Which is what this products amounts too. It goes on thick, looks cakey and all together looks terrible. ON ME. If you are seeking a full coverage foundation with a moisturizing quality, you may like this product. However I feel the label as a "tinted moisturizer" is misleading. It's a full coverage foundation.
I have never written a bad review but has anyone else been as unhappy with the new owner of BareMinerals as I have. Since Orveon acquired BareMInerals I have had to wait 5 months to use my "Diamond status Good Rewards and I noticed that my previous total had been reduced by about 1000 points and my purchases made since January 1, 2023 do not show on my Good Rewards nor my order history. Very disappointed in BareMInerals and how they have treated their long time customers. I have not been able to get an explanation from their customer service.
Ordered product in Nov. received the wrong product in Dec. Tried to call about 5 times and was told that the system was down due to upgrades. Finally another month later in Jan, I reached someone who said they'd fulfill the order with the correct color. Now it's another month later in Feb., and I still have not product. On hold now to try and get it shipped. Ridiculous! I'll be shocked if I ever get the product.
Ordered products at end of November as UK stores are constantly out of stock. First parcel despatched for delivery by Royal Mail at start of their strike. Waited over 2 weeks so asked for replacement parcel by different courier or full refund. Replacement sent again by Royal Mail in midst of another strike! Will not be ordering on line again and shall now insist on full refund
Terrible experience ordering on the Bareminerals website. My order took 1 month to arrive. The tracking information was difficult to find in their confirmation email. Tracking information was slow/inaccurate. When the items arrived, they didn’t work for me and I wanted to return the items. I contacted customer service and have not received any response back. Their website makes it sound like they’ll be very accommodating to returns. Total lies. Do yourself a favor and order their products from Ulta or Sephora instead.
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bareMinerals is CLEAN WITHOUT COMPROMISING PERFORMANCE. All products are 100% cruelty-free + free of parabens, phthalates, formaldehyde, chemical sunscreens, triclosan, triclocarban, propylene glycol, mineral oil, coal tar and microbeads. Clean minerals are at the heart and soul of every bareMinerals product, and we remain committed to keeping potentially questionable ingredients off your skin and out of the environment. After two decades in the beauty industry, we continue to deliver high-performance formulas and extraordinary sensorial experiences. Our clean mineral makeup and skincare is tested and proven, while our exceptional customer testimonials, five-star ratings, rave reviews and clinical results speak for themselves. Good for everyone, good for the world.See more
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