Review Time
I ordered checks 3 weeks ago, and even paid for expedited processing, but still have not received my order. I contacted customer service and they were of zero help. They just told me it's an issue with USPS and offered no solution. No apology, no offer to re-ship my order, nothing was offered. I will be taking my business to another company.
Spent 4x amount to have product: 1. Be produced in an expedited manner 2. 2-3 day air shipping. Order was received per website and charge processed in timely manner however product remains unproduced 2 business days later Completely unacceptable since cost of product was $14 and shipping/extras charges minus taxes was approximately $58Thankfully had larger order with unnamed more reputable website who has already produced and shipped order - they don’t offer next day air like ‘Carousel’ does which was why we were willing to pay for a small order from what Google search reviews said was a BBB backed site capable of rush services - we will never use again and caution others from doing the sameUsual website we do use ensured us order (without the ‘rush’ price and nonsense shipping cost!’) would be in by Friday in which case I will attempt to gladly cancel my order here- don’t be duped like I was positive reviews could maybe be AI misinformation- know who are giving your money to
The checks I ordered had the wrong account number on them. I called the company, and they refused to do anything about it because the order was placed online. I'm a disabled veteran and I made a mistake with the numbers. I'm out the total cost of the checks, around $50.00. Veterans beware if you have PTSD and make a mistake, this company doesn't care! Don't order!
I ordered my checks online and input the routing number and account number correctly ( i printed my receipt) and they came wrong. I called to get it corrected and was told that I had to pay to get them reshipped!!!!! Seriously!!!! I did my part - they screwed up! Terrible customer service!
Their customer service is worst, nobody responded to email, phone calls. No email communication on parcel despatch. It's been 5 days still waiting for my parcel. A tracking number was given in the initial email which is of no use, as it says - we are waiting for the parcel. I will never buy from them again. They don't have any click & collect. One star is for the price.
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