Review Time
I wish I could give zero. Terrible service + hidden fee.I made a pickup order via google map order today(by default Chowbus service)and arrived 1min earlier than the estimated ready time. But it wasn’t not even made yet. I asked if the restaurant can cancel my order. She said she was not able to do it. And I was not able to do that on my end as well!!! And I realized that the price was also higher and 5%transaction was charged…I will never use their service anymore.
I ordered from chowbus last month for delivery from a good restaurant and it was pretty good but when I ordered this time I didn’t notice that I ordered pickup instead of delivery. When I contacted them they’re telling me that they no longer do delivery services!! I don’t even have a car so I’m now asking friends if they can pick up my food for me. And get this, on the website, right next to the customer service section it was the driver service section and their telling me they don’t have deliver services anymore.
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Chowbus is an Asian food ordering platform. The food from Chowbus is not the kind you find at the mall or in an airport food court — but the kind you find at top-tier restaurants (big and small) that truly embody the flavor of their culture. Whether you're craving dim sum, dumplings, or boba, Chowbus has you covered for breakfast, lunch, and dinner (or whenever you are hungry!) If you are unfamiliar with the dishes or do not know what to order, a quick browse through our fullscreen photo menus will help you find your answer.See more
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