Review Time
The dominos located on 7174 Rockbridge Road, suite 1101, Stone Mountain, GA 30087 with phone number (678) 392-3130 is a huge mistake from which to make any order. This location is a franchise and the owner(s) is no better than the manager jerome, who is short-tempered and highly emotional with the customers who are ever dissatisfied with orders. He admitted to me that he lessened the toppings on my pizzas which were remakes after the delivery driver messed them up because they fell in his truck, but he said they were damaged in the store. Avoid this store like you'd want to avoid a tornado. I have suspicion that some of my pizzas were spiked due to changes in my bowel movements, and it wasn't just me that noticed the changes. Things with us improved after we stopped ordering from here. As of 12-27-2024, the manager jerome said corporate has made the decision to not send anymore deliveries to my home. I do not believe that corporate made that decision since this is a franchise that does not tell the truth as when it claimed to have called me but no one did. I hope dominos close up entirely. It keeps hiring the worst examples of people. How does a dominos employee get offended because a customer was dissatisfied with his or her order? It is not your food or money! Plus, from a previous order of the jalapeño pineapple chicken, that order was cheated by someone cutting the pieces of chicken in half, and the chicken is shorted in other food items like the alfredo pasta which is also flavorless. Dominos corporate still owes me a refund, and communication by both phone and email with it has been futile.
Last night I ordered one Pizza and Garlic bread from Mt Eden Dominos, that was awful. The pizza was soggy and with barely any toppings. I've wasted my money and put them in rubbish, I will never order from Domino’s Pizza again. I do not recommend Domino’s Pizza from that branch to anyone who wants a fresh, hot and tasty pizza.
I last ordered from dominos in council bluffs iowa. A week later im at home and earned 2 free pizza rewards. I have people coming over to the house in texas. I order and redeem my 2 free pizzas and add another 4 pizzas. Later checking on delivery time i see that my pizza profile after ordering and paying for extra had automatically set my home store as council bluffs iowa and i have only been there 3 times in last 2 years. So the app had decided my home store was a thousand miles away from me. Have 50 orders from texas and 3 in 2 years from iowa. When explained to management (or robot answer service) they thanked me for contact and that was it. No compensation for there mistake. No real person to handle my complaint. My advice is stick with papa johns or elsewhere. Never had that problem with anyone else and never since. Dominos doesnt care and way to busy to satisfy a regular customer. I like coke products so i chose dominos. Now i buy my own diet coke and order papa johns. So far papa johns never made a stupid mistake like that so ill stay here.
I have been scammed by a company called Complete Savings who Domino’s are affiliated. I was told I could have £16.87 off my next order, but what I didn’t know was I was apparently signing up to a £15 per month subscription. I have had £15 taken from my bank. I have complained to Domino’s via their own complaints procedure, but I didn’t get a satisfactory response. I will no longer be using Domino’s in the future.
Delivery driver decided to hand 3 large pizzas to a 3 yr old. Lucky he didn't drop them. Ordered 6 pizzas 2 double decadence. No cheese sauce so basically a thin & crispy. Called up & was offered to take away the pizzas & send actual order. Ended up being refunded for £6 extra sauce. Pizzas were tasty though. Poor service.
Ordered a pizza for collection from their Harrogate, Leeds Road branch online. Submitted the order at a cost of £35 however the receipt came through at a cost of £57! We contacted the branch immediately who said and I quote, ‘not our problem, the discount hasn’t gone through.’ When we asked for the difference to be refunded we were advised we had to go to the dominos website and go through head office to request it. At this point given how unhelpful they had been we requested they cancel the order, this was apparently against their policy and they couldn’t cancel it. Upon pressing the point they did cancel it but we had to go through head office for a refund. After the automated response we did not receive any further communication let alone a refund so we had to complain again! Finally, ten days later we received a refund but no compensation or response to how our complaint regarding the branch representative had been managed. Won’t ever use again. Overpriced and very poor service. Not the first time we have had bad service from them, wrong and late orders and no customer service whatsoever so this is the final straw for us!
Discrimination, I have a dairy Intolerance always had vegan base with meat topping from wrexham branch last five years , new manger ZEE will not now allow vegan base with meat topping , was arrogant and rude said he didn't care what happened in past he wouldn't do it , discrimination at its worst I didn't chose not to be able to eat something, his attitude was disgusting
Ordered a rare domino's last night to try out, took advantage of an apparent "two for one offer", with the savings the misses decided to purchase some kind of chicken wing product, after consuming and taking a nap of sorts she has had non stop sickness and diarrhoea, she is still on the floor as I type this and cannot leave the bathroom, she will also be missing work today through this.Great expiriance, thanks for this.We ordered from trent vale st4 ,
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