Review Time
Our project started out with bidding. That was just the beginning. One part of this project led to many other issues . It was becoming very overwhelming. We had Hatloes come out and the representative they sent was Scott Gregerson. Scott listened to our concerns. This is really a homeowner's nightmare in logistics and cost. I can say that Scott heard that and he took the time to guide us through the project and what to expect. We met with the installers, they were great. We chose our product. Our installer did a great job. We opted to have our fireplace redone also. Jason and Steve did a wonderful job. Everyone who has seen our finished project have been impressed. We love it. We are happy we picked Hatloes
I make it a point to leave a review when the customer service is extraordinary and I am happy to do so for Karla Duffy. She patiently and knowledgeably answered my many questions, took time to show me everything, to provide me samples and excellent suggestions for materials. I couldn't have been better served if I'd been royalty! Grateful thanks, Karla. Dawn
I had an excellent experience! My home has very large, custom-sized windows, and I was worried about finding a company that could accommodate the unique sizing and still deliver quality work. From the start, their team was incredibly professional and attentive. They took the time to understand exactly what I needed, and they delivered perfectly. The installation was done with great precision- everything fits seamlessly, and the craftsmanship really shows. I appreciate how detail-oriented they were, making sure every measurement was exact and the finish was clean and secure. It’s clear they take pride in their work.
We had a very nice experience working with Lisa Parkinson at Hatloe’s. She was very helpful in choosing our carpet and we did not feel pressured or like we’re were being upsold product. The installers were also top notch and very professional. We are very pleased with the overall experience at Hatloe’s.
Karla was delightful to work with, she was friendly, knowledgeable, has a great eye for design details and she listened to us and what we liked. Karla helped us update our bathroom and got it done before our guests arrived! The installers were efficient, professional and friendly. Karla also helped us select new carpet for the living room to be installed soon. Hatloes has lots of quality samples from which to choose.
The entire process of choosing the flooring (and an appropriate paint color) was great! Scott Gregerson was so helpful! We took home samples and found the best flooring for our needs, and they helped select a paint color that looks fabulous in the room!Jeff Baron is the in-house carpet installer. He arrived right on time, and did a fabulous installation, including inside 3 closets: one that had a water heater and another had a furnace. It all looks amazing! We couldn't be happier!!! We will always choose Hatloes for our flooring needs! Five stars!!!
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Our family-owned Everett Hatloes store features far beyond flooring into our Benjamin Moore full paint center and Hunter Douglas window coverings. We're here to cover all of your decorating needs under one roof.
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