Review Time
First of all these watches are absolutely stunning. My bf was in need of new watch and I came across Hurtig Lane, because I was looking for great quality vegan watches. My bf eventually chose the 'Mykonos Vegan Leather Watch Gold, Black & Black'. Something went wrong with the delivery service, which was in no way Hurtig Lanes fault. When I contacted them through instagram, they responded so quickly! They were so helpful and kind and immediatly helped solve the problem, which was not at all caused by them. The packaging is amazing, the little feltlike pouch that comes with it, is so nice and soft and nicer than some pouches you can buy in stores, and this just comes with the watch. Then, the watch: absolutely beautiful. The details the feel, it's really the key that can pull an outfit together.And again the customer service is amazing. There was a little damage on the strap, so I contacted Hurtig Lane, again they responded quickly, and offered to send a replacement strap. I never had such a great experience with customer service. Tldr: Hurtig Lane has beautiful products and if there's bumps in the road, the immaculate customer service is always there to smooth the way. I'm just so blown away and impressed by this brand.
My experience was similar to other reviews on here and I wanted to both reiterate those and provide some reassurance to prospective buyers. I bought my vegan leather watch band and although I received the purchase confirmation right away, I didn't receive any information regarding tracking. The band took 2-3 weeks to arrive but arrive it did. I took some solace from the reviews on here about the lack of communication and longer-than-expected delivery times. My band is absolutely excellent - just what I wanted and an outstanding price. I absolutely recommend this seller as long as you don't need something right away and are prepared to patiently wait. The product is awesome, looks fantastic and I'll likely buy from again.
Purchased the perfect watch for my upcoming elopement ceremony, with an estimated delivery of 5-8 days. Unfortunately it's been a little over 2 weeks and have yet to receive any shipping updates. I just sent an email yesterday, but after reading these reviews I'm not too confident I'll get a response there. I'm just hoping this reaches the right person as I was really looking forward to wearing this watch on my big day!
It's not easy to find places with high quality vegan watch bands. When Hurtig Lane came up on Google, I was excited by the stylish designs and seemingly high quality material. When I checked for reviews outside the company website, I found TrustPilot where people had somewhat middling experiences. Because I had a good experience, I wanted to write that the watch bands are excellent quality. Yes, as some of the reviews point out, it's a small team and communication is not immediate. But, because they are a small business, they also put special touches together when I told them it was a gift for my wife's birthday and they covered extra fast shipping to ensure it would arrive in time. We are both really happy with our watch bands and will likely be future customers next time we need a watch or future watch bands.
This is a really beautiful watch with gorgeous details and a very satisfying ‘tick’.The watch arrived 10 days after I ordered it (delivered to UK) which I think is very reasonable. The only annoying thing was that no shipping or tracking information was provided. I was about to get in touch to ask for an update when the watch arrived later that day.Overall I am very satisfied and would definitely recommend this company to anyone wanting to purchase a new watch <3
My order arrived late and the tracking of the parcel did not work, which caused me some worries. However, the customer support was very polite and responsive and even offered to send a premium delivery to make the watch, which is a gift for my partner, arrive in time. The watch arrived in the end 5 days late but in great condition. It looks beautiful and I am sure my partner will be happy. Thank you for the kind customer support messages.
I was looking for a new vegan watch to replace one I had lost at airport security. I was so happy to find the black and rose gold Mykonos watch as it was practically identical to my old one. Ordering was simple and I found communication with the Hurtig Lane team swift and informative. My new watch is beautiful and I love supporting vegan businesses too. I'm currently looking at the rest of the range for another piece :)
Ordered a strap over a week ago and paid for express delivery (2-3 days). Received confirmation email but no further update. Chased them yesterday but have had no response. This was supposed to be an Xmas gift but as it presumably hasn't even been despatched its not going to arrive in time.EDIT: After the review on Trustpilot the order was sent out on a 24 hour delivery and arrived 23rd Dec
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Hurtig Lane, Vegan Watches and Accessories, Peta Approved
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