Review Time
Items were just as pictured. Honestly, the pictures didn’t do it justice. Things to note are whether the item says it’s ready to ship or will be in 2-3 weeks. Also, measure yourself and compare it to the sizing chart. This store will get you your item quickly, and you’ll be in love! I definitely will shop again.
I was looking for a dress to wear for an Indian wedding that I was invited to. I loved the look of the dress on the Palkhi Fashion website and followed the sizing guidelines to order the size I thought would fit me best. After ordering the dress, I was immediately contacted by a service member at Palkhi fashion on WhatsApp to make sure the size that I ordered was correct. I was able to give them my exact measurement to customize to me which was perfect. I was also asked if I wanted to keep the can-can that provides the additional volume to the bottom of the dress. I honestly didn’t know, so they sent me a video of the dress and how I can remove the can-can if I don’t need it. I was very impressed with the level of attention to my order to ensure it was exactly what I was looking for. I received the dress yesterday and it fit perfect and the quality of the dress was exceptional. My biggest regret was not paying the additional $20 to have the hem the dress to my height. It was an oversight on my part and I highly recommend you pay the additional money before it is shipped. I cannot recommend this company more. They truly understand the level of customer service that goes above and beyond anything I have experience with an online order. The quality of the product for the cost was well worth it. You will not regret ordering from Palkhi Fashion!
Palkhi fashion exceeded all expectations for my first order! This hardly ever happens. Size was correct, they worked with me to expedite shipping and had great communication via email, text annd WhatsApp! Most of all the outfit I received is beautiful! I’m so excited to wear it this evening! Will definitely be shopping with Palkhi again! Thank you all so much!
Palkhi has exceptional customer service. My daughter received her lehenga and it was too big. The tailor did a video chat with us to see what needed to be altered. They offer a one time alteration at no charge and they even pay return shipping both ways! I have never heard of an Indian clothing company provide such amazing service! I am very pleased with my experience with Palkhi and would shop with them again in the future.
The experience was incredible. Only one suggestion, please have pictures of blouse back and front as not everyone is comfortable with the open back. I bought as gift and my friend is bit hesitant to wear as it's backless, which I had no idea of as I didn't see any back pictures of the blouse.
Not worth buying from here, terrible customer service! Purchased a lehenga and paid for altering of the blouse which included replacement of misshapen cups (as they had written in the alteration notes at time of purchase). When picking up (3 weeks later), the cups were not changed and we were told to come back another time because it is a "big job." When coming the third time to pick it up, we were told that they had burned the blouse with an iron and that we should choose another outfit for which we would have to pay the price difference (plus the alteration cost for the new outfit we choose!). Barely an apology for burning the outfit. No acknowledgement for not giving us a call when it was burned so we could find another outfit in time for our event. They did nothing to make up for this other than a "discount next time you come in." Big waste of time, will not be coming back.
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Palkhi Fashion is a fashion boutique that offers a wide range of ethnic and traditional Indian clothing for men, women, and children. Based in Houston, Texas our company has been providing high-quality and stylish clothing for over a decade.
At Palkhi Fashion, we take pride in our ability to offer our customers a diverse collection of clothing that is not only trendy but also reflects the cultural heritage of India. Our collection includes Indian designer outfits, salwar suits, palazzo suits, lehenga cholis, kurtis, sherwanis, kurta pajamas, jodhpuri suits and much more.
We believe in providing our customers with the best shopping experience possible, which is why we offer a hassle-free and secure online shopping platform. Our team is committed to delivering the highest level of customer service and strives to make every interaction with our customers a positive one.
Our focus on quality and affordability has earned us a loyal customer base both in USA and around the world. Whether you're looking for the perfect outfit for a special occasion or everyday wear, we have something for everyone.
At Palkhi Fashion, we're dedicated to providing our customers with the best products and services possible. We invite you to explore our collection and experience the beauty of Indian fashion.See more
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