Name: www.phonehouse.co.uk
Telephone: 000000000
Rating: 3.0

Darla Reed Guest

Phone Upgrade

I received a call from Callum Forbutt as I was due an upgrade, Callum was patient with me and went through various options. Smooth transition and phone will be arriving tomorrow. Excellent service

Date of experience: Sep 23, 2024

Kylie F. Guest

2 years ago

Poor customer service experience

Had an email to state my contract was coming to an end and they will call me. They did indeed call me , but sounded like the guys was taking a dump , informed him I am interested in upgrading but I couldn’t hear him . He promptly hung up and. Didn’t call back . Guess I won’t be doing any upgrade or recommendations with phonehouse.

Date of experience: Mar 07, 2023

Winnie Bell Guest

4 years ago

just received my 13 pro max

just received my 13 pro max , no delay in delivery everything on time .

Date of experience: Jan 22, 2022

Norm Walker Guest

4 years ago

Very Rude and harassing people

Soon as I said I didn’t need another phone contact the lady starts swearing with All abuse words and she said I should give my hand to dog to eat and she used them word bl**** fuc**** I will take it to further she can’t decide what should buy and what not call from +44 20 3154 3307

Date of experience: Nov 03, 2021

JP Guest

4 years ago

Sinead was fantastic!

Sinead was fantastic!! Such a breath of fresh air. So positive and bubbly, incredibly helpful and could not have been more accommodating. Could not recommend enough! Absolutely brilliant!

Date of experience: Aug 31, 2021

Madelaine Scott Guest

5 years ago

Really poor service

Really poor service: avoid!Did not swap my old number on to new phone, added expensive insurance even though I asked them not to, failed to deliver on the day organised and did not add the spending cap to the billing as arranged during the order.