www.promgirl.com

4.1
4.1 Based on 160 reviews

History - PromGirl was founded in 1998 and is dedicated to bringing teen prom and special occasion fashions to a new level of choice and sophistication. We have proudly grown to be the number one prom resource in the country and have become known as The O...

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Average Rating

4.1

/
5

160 Reviews

5 Star
68%
4 Star
7%
3 Star
5%
2 Star
3%
1 Star
17%

All Reviews

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Review Time

Cassie
Dress arrived quickly but it was bent…

Dress arrived quickly but it was bent (had shaping materials in it) which made it fit strangely. But I only need it for one event and they’re only offer store credit for returns so I’m just rolling with it. Not super happy with the fit but it’s a beautiful color and quality is good.

3
Date of experience: Nov 04, 2025
Kali
I have purchase a few dresses from prom…

I have purchase a few dresses from prom girl but the last 2 dresses I received they were shipped in a bag and at least put the plastic on the dress but not even that. They need to take better care of the dresses one of the I had to take to get repaired due to the bag getting pierced.

2
Date of experience: Oct 30, 2025
Tina Stephensen
Perfect Dress!

Thank you! Dress was shipped the next day. Received before actual expected date!Dress was packed lovely in cute box. We love the dress! Perfect for our occasion!Thank you!!!

5
Date of experience: Oct 27, 2025
dai post sucks
package stolen

they do not give u ability to put in what type of delivery u prefer, my $300 plus $100 shipping dress was labelled "authorised to leave" I never approved of this and the deliverer ended up tossing it on my door step up right in plain sight without even knocking the door or ringing the doorbell one metre above his arm that he used to place it on the floor... as a result my package was stolen called the delivering company and they said prom girl has given them the instruction to do so therefore they are not responsible.

1
Date of experience: Oct 25, 2025
OCay
The dress was beautiful!

The dress was beautiful!! Exactly what we were looking for!! The delivery time was less than a week after we purchase the dress.

5
Date of experience: Oct 22, 2025
Jessica Herrera
Badly made

The items was so long and small on top, badly made. I returned the dress over two weeks ago and still haven’t received my refund or credit. Horrible customer service when I emailed them.

1
Date of experience: Oct 14, 2025
Beba Torres
Gorgeous Bridesmaid Dress – So Many Compliments!

I ordered my bridesmaid dress from PromGirl for a wedding in San Miguel de Allende, Mexico, and it was absolutely perfect. The weather was mild, and I paired the dress with a beautiful shawl that complemented it so well. The overall look came together beautifully!The dress fit like a dream, was true to size, and looked even more elegant in person than in the photos. The quality was excellent, and I felt confident and comfortable wearing it all day and night.I received so many compliments—from wedding guests, the bridal party, and even a few passersby while we were taking photos in the streets of San Miguel. The setting was magical, and this dress fit the moment perfectly.Shipping was quick, the sizing chart was accurate, and the whole process was super smooth. I’d definitely recommend PromGirl to anyone looking for a stylish, well-made dress for a special occasion. I’ll be back for sure!

5
Date of experience: Oct 11, 2025
Felidi
Dress was absolutely gorgeous and my…

Dress was absolutely gorgeous and my daughter looked stunning in it. Size was spot on and shipping was fast and easy. We will order again!

5
Date of experience: Oct 11, 2025
Jamie Waguespack
I ordered the dress on September 29th

I ordered the dress on September 29th. I was informed that the dress would ship by October 5th. When I inquired, I was then informed that the dress would ship no later than October 7th. As of today, October 9th, the dress still has not shipped. I needed the dress for October 10th. I had to purchase a dress from another supplier.

1
Date of experience: Oct 09, 2025
Cristina Gonzalez
Amazing quality

Amazing quality! Fast shipping just had to get it fixed because the length is extremely long.

5
Date of experience: Oct 09, 2025

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Business Details

  • History - PromGirl was founded in 1998 and is dedicated to bringing teen prom and special occasion fashions to a new level of choice and sophistication. We have proudly grown to be the number one prom resource in the country and have become known as The Online Prom Superstore and the place to find the perfect prom dress.

    Why We Are The Best - PromGirl was founded on the idea that you should have access to the top special occasion fashions on the market, from dresses to accessories, and you should be able to shop for it all in one place. Our fashion team, located in New York City, searches multiple markets to bring only the newest and hottest looks for prom to PromGirl.com. In addition, we offer a range of homecoming, graduation, sweet 16 and Quinceañera dresses. We proudly carry more dresses than any other online retailer and offer you the largest selection on one website so you can find the perfect dress for every event.

    We Love You! - We love all of our prom girls and we are dedicated to making our customers (you!) happy, which is why we have a knowledgeable in-house customer service team ready to offer any help you may need. We know that your dress is important to you, so we ensure that each dress is handled with care and arrives from our warehouse in style! Additionally, we offer speedy delivery with unmatched same day shipping to get you that special dress in time for your big event.

    You're Safe With Us - We work hard to make PromGirl.com a safe and fun shopping destination. It's important to feel safe while shopping online, which is why we secure your personal information with secure certificates and will never sell your contact information. For your convenience, we happily accept all major credit cards, PayPal, Apple Pay and Shop PaySee more

  • email support@promgirl.com
  • call 8888437766
  • language https://www.promgirl.com

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