www.taylorcarpetone.com

4.7
4.7 Based on 86 reviews

It's been our pleasure to serve the flooring needs of the Southwest Florida area for more than 57 years. We have 4 locations in Collier and Lee counties. Each showroom has a full selection of carpet, hardwoods, laminate, vinyl, and ceramic, as well as win...

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Average Rating

4.7

/
5

86 Reviews

5 Star
84%
4 Star
6%
3 Star
6%
2 Star
1%
1 Star
3%

All Reviews

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david johnson
Quality Quality Quality

We were very pleased with the first-class workmanship provided by Felix from Taylor Made Carpets, who expertly fitted our LVT flooring from the hallway to the kitchen. He was diligent throughout the process, and nothing seemed to be too much trouble for him. Considering the competitive pricing and his highly skilled work, it was an excellent experience.

5
Date of experience: Oct 08, 2025
Dan_cookies16
Olivia Mano was so nice to work with

Olivia Mano was so nice to work with. We told her what we were looking for and she led us to the perfect product.

5
Date of experience: Jan 15, 2024
Matthew H.
I had a positive initial experience then this happened…

I had a positive initial experience with the customer service both in store and at home for a $12K job. However, things took a turn for the worse once they realized I was moving out of the area. They provided a quote for additional work that included tiling a small entryway at an astronomical price. When I questioned the quote, they bundled the entryway and kitchen together, exceeding our budget. Instead of addressing my concerns, they responded formally and coldly, without any explanation. It seemed like they didn't listen to our requests or pay attention to what they had previously sent us. Additionally, they consistently sent quotes and invoices to another family member who traveled frequently, despite my multiple requests to have them sent to me in-store. It's clear that our future business was not valued, and this experience has made it difficult for me to recommend Taylor One Huntsville. My advice is not to inform them if you're moving, as they seem to prioritize long-term residents and disregard others.

3
Date of experience: May 13, 2023
Nigel Taylor
Just writing to let people know that…

Just writing to let people know that Taylor Carpet made everything right with the problem I had with them. The whole situation was a mess but in the end they made it right and took care of the problem. So you can disregard my previous blistering that I gave them. Connie took care of the problem and we are satisfied with the outcome

5
Date of experience: Aug 24, 2021
Harry Howard
---READ THIS BEFORE USING THEM---

---READ THIS BEFORE USING THEM---In January, my wife and I decided to make the investment of putting new floors in our home, we met with Bill at the Bonita Springs location who started showing us some samples. We have been shopping around and were somewhat familiar with the brands available. When we found a sample that we liked (mirror lake brand), I asked Bill what the difference between that product and the other product (revwood) that we were looing at (at a different store) and he stated it was far more superior. Fast forward THREE months later, the product gets delivered and low and behold it is the revwood brand. Turns out, they just put a different label on the sample in the store and charge you more for it. Next trick they will use is for "Moisture Mitigation," this additional form of profit can be done on your own for $500 and only takes two coats and two hours to complete, not $3k. Lastly, they will try to get you with leveling, we had an issue with a low spot from a prior remodel, it took 21 bags of ARDEX self leveler which retails at $30 per bag, they charged me another $2500 for that, which only took about 1-2 hours to complete. I ran into the leveling issue again in my master bedroom, luckily, I did it myself with a contractor friend for $3-500, and they tried to get me for ANOTHER $2500. I didn't expect to have a 30% overage on this job, nor was any of that ever explained to me as a consumer. They will try to intimidate you and use the leverage of your house being torn apart to profit on you. My advise is to stay away, and if you choose them , tell them the quote is not to exceed the amount given. I understand that there are unknowns that come with any assignment, but not to be taken advantage of, especially after waiting FOUR months for a job to get done and being patient.

1
Date of experience: May 04, 2021
Josiah Foster
As a long way as I is probably worried

As a long way as I is probably worried, this became first rate paintings, yet now i am completely glad with you. You assisted me with getting your administration back once more so short. Relatively cautioned

3
Date of experience: Jan 03, 2021
Wes Carter
Without using your fantastic goods

Without using your fantastic goods, you have tonnes of nice products that touched my spirit, I can not stay. I encourage you to improve the quality of your website graphics, please.

3
Date of experience: Dec 22, 2020
Shaun K.
Excellent service

Excellent service, from Billie helping me select the carpet and pad; to the quick delivery and install. The install team were on time, installed tack strips, carpet pad and carpeting perfectly. Very friendly and neat, bagging access and vacuuming rug. Taylor Carpet sent a store rep to check on install. All in all, A+ on the whole experience.

5
Date of experience: Aug 29, 2019
Dave
Experienced

Experienced, knowledgeable staff. Quality products. Expert, timely installation. Our sales associate, Billie, walked us through the whole process with excellent attention to detail. Taylor One exceeded our expectations! Thank you!

5
Date of experience: Jul 29, 2019
Riley Clark
I had an excellent experience with Taylor Carpet One

I had an excellent experience with Taylor Carpet One. I would highly recommend them, and suggest you seek out Bill Herman, who was my salesperson. His knowledge, patience, and customer service was extraordinary. The estimator and installation crews were also superior, and did a beautiful job on the installation. We are very pleased with the quality, price paid and final product.

5
Date of experience: Jul 26, 2019

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Business Details

  • It's been our pleasure to serve the flooring needs of the Southwest Florida area for more than 57 years. We have 4 locations in Collier and Lee counties. Each showroom has a full selection of carpet, hardwoods, laminate, vinyl, and ceramic, as well as window fashions. Our in-stock selection of flooring is the largest in the Southwest Florida area, in case you are in a rush! We’re your family-owned, neighborhood flooring experts. Drop by and let us help you choose the perfect flooring for your particular home and lifestyle.See more

  • call 2395611199
  • language https://www.taylorcarpetone.com

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