Name: www.urbanreef.com
Telephone: 000000000
Rating: 2.1

shrekfeet Guest

Come for the view not the food or service

Come for the view, not for the food and definitely not for the service. Cooked breakfast completely spoiled by the kitchen. All over cooked. Hard poached eggs, freezing cold butter. Floppy toast. Completely disinterested server, no check back to see if all ok with food. Very flow to bring food out. Nice view though.

Date of experience: Oct 11, 2025

NB37 Guest

10 months ago

Excellent food and location

Served for breakfast by Daisy on Easter Monday both of which were excellent. Location right by the beach and able to visit with a well behaved spaniel was a bonus on a weekend break. Loved it and will be back again this summer.

Date of experience: Apr 21, 2025

Maura Adams Guest

1 year ago

Such a shame

Food was very good. Service was utterly shocking. A 12.5% service charge which was included in our bill. No one in charge. Staff that didn’t talk to you. Plenty of staff wandering around aimlessly laying tables whilst queues built outside and tables inside were empty. After being seated and given menus, 30 mins passed and I had to go and ask who would be looking after us and if we could order drinks. Could go on for ages but the service charge automatically included was an insult. Such a shame, the location is great and I had high hopes for our visit following many happy times at urban beach. The staff just don’t care, letting the whole thing down.

Date of experience: Aug 03, 2024

GB Guest

1 year ago

Great value Mothers Day menu

Great value Mothers Day menu - booked in advance and we're not rushed. Courses were perfectly tine to give us space to enjoy conversation with family over food. Service was professional and polite. View was of course amazing. Will recommend booking to get the best tables upstairs. Lovely Mothers day with plenty of good quality food - thank you.

Date of experience: Mar 10, 2024

Melville Foster Guest

2 years ago

This place used to be good

This place used to be good, but it's gone downhill in recent years. Such a pity, really.

Date of experience: Jan 29, 2024

Daisy Wright Guest

2 years ago

Poor service

Poor service, poor food, expensive . THIS PLACE USED TO BE AMAZING. Very sad

Date of experience: Aug 26, 2023

NA31 Guest

2 years ago

Waited ages for a table

Waited ages for a table. Then no service. After 15 minutes we walked out. Staff no idea about customer service.

Date of experience: Jul 12, 2023

Gilbert Lewis Guest

2 years ago

Very average

Waitress was great, friendly, helpful and joyful. Pizza was undercooked so overall experience a bit average.

Date of experience: Apr 07, 2023

RL Guest

3 years ago

Service is ridiculously slow but they…

Service is ridiculously slow but they have many staff. Ordered the surfs up, the only items that were hot were the sausages and hash browns. Management or owners need to sort this out with training and get the basics right for goodness sake with such a prime position!

Date of experience: Nov 13, 2022

CL76 Guest

3 years ago

Wont be going back.First the Q code system didn't work so…

First the Q code system didn't work so we ordered via a waiter. Then we waited over half an hour before I complained. There was no apology just excuses about being busy. Then the food came and it was cold. When we complained at the end just more excuses. Won't be going back. EVER!