Review Time
My shipping address was missing few info and I contacted wig fever chat and they help me by adding the additional information, I received my wigs on time and they are very good quality, I can’t wait to wear them,I have an amazing experience thank you.
I bought a wig last month and i only put it on twice but the wig has been shedding so much that the whole lace is gone, i reached to them through emails, facebook and they ignored my msgs until finally i used watsapp and now they are blaming me for not moisturing the hair nd now,offering me 20£ refund,for selling me fake hair , im not happy at all very bad customer service
I am writing to express my concern regarding my recent order. Upon receiving the wig, I noticed that it was too large for my head, so I promptly initiated a return request. However, I was later informed that a “tiny hole” was found in the unit and that this disqualifies it from being returned.I would like to emphasize that I only tried the unit on once to assess the fit. I did not apply any product, heat, or alterations of any kind. The small hole identified appears to be a manufacturing defect, not damage caused by use.Additionally, I found it concerning that there is no readily available return address listed, which makes the return process unnecessarily difficult and gives the impression that returns are being intentionally discouraged.Given these circumstances, I am kindly requesting that you honor the return and issue a refund or exchange, as the product arrived defective through no fault of my own.--------------------------------------------------------Thank you for your reply. Kindly advise how I proceed with the return process as mentioned.
I like this wig because it comes pre-cut, pre-bleached, and it’s also glueless, super easy to put on. The hair looks very natural, it’s super soft, and although there is some shedding, it’s minimal compared to any other wig I’ve had. I truly love it. I own several wigs, but this one is definitely my favorite.
This is my second time purchasing hair from them and I am very satisfied again. The quality is excellent, the hair feels soft and natural and it has no strong smell. Their customer service is outstanding, they even helped me receive my package earlier than expected. I really appreciate their support and professionalism. Highly recommended!
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