xapobank.com

3.8
3.8 Based on 201 reviews

Xapo Bank is the first fully licensed, Bitcoin-enabled bank that combines the security of traditional banking with access to Bitcoin and stablecoins. Regulated by the Gibraltar Financial Services Commission, Xapo Bank facilitates wider use cases for crypt...

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Average Rating

3.8

/
5

201 Reviews

5 Star
59%
4 Star
11%
3 Star
5%
2 Star
4%
1 Star
20%

Filtered Reviews

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Review Time

Dorothy Wright
I’m extremely grateful and satisfied by…

I’m extremely grateful and satisfied by Ximena’s work and her team. They’ve been very helpful in every step since the onboarding, considering I’m new to the bank and very far from an expert in finance and the cryptocurrency world. They’ve been there to answer all my (many) questions and provided help very fast whenever I’ve reached out. I’m very happy with everything that being a Xapo customer has brought me so far.

5
Date of experience: Jun 11, 2025
Astrid A.
Great bank

Great bank! I love the user-friendly app, their limited bitcoin focus, the way they communicate but most of all all their products (bitcoin backed loans, savings account and deep storage vault). Really happy about my recent choice to trust them.

5
Date of experience: Jun 02, 2025
ItsConito_PvP99
Not able to do swift transfers

Not able to do swift transfers. I miss a desktop app.

3
Date of experience: May 30, 2025
Newt W.
the support was not only super fast the…

the support was not only super fast the sport was as well super professional and solve all in less than 2 min

5
Date of experience: May 29, 2025
Paddy
Great.

All in one, great app.

5
Date of experience: May 20, 2025
Daria Gupta
Nice great bank

Nice great bank

5
Date of experience: May 06, 2025
Taylor
Great experience

I have been using Xapo Bank for a while and it has been a great experience. The onboarding was smooth and easy to follow. The app is very simple to use and makes everything from buying Bitcoin to withdrawing funds effortless. Their Bitcoin prices are the best I have found and the FX rates are very competitive. Withdrawals have always been reliable and fast. I am really happy with the service and would definitely recommend it.

5
Date of experience: Apr 26, 2025
El_Genios
Great experience

Great experience, smooth process, very good service from my account manager who took the time to welcome me and explain me everything I needed.

5
Date of experience: Apr 15, 2025
Howard R.
Just What I Want in a Bitcoin bank

Good customer service, intuitive app, great functionality.

5
Date of experience: Apr 15, 2025
Peter Coleman
Your support is unbelievably slow

Your support is unbelievably slow. I’ve been waiting for nearly a month to withdraw my money, and there’s still no response. This is highly irresponsible and unacceptable for a bank.

1
Date of experience: Apr 14, 2025

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Business Details

  • Xapo Bank is the first fully licensed, Bitcoin-enabled bank that combines the security of traditional banking with access to Bitcoin and stablecoins. Regulated by the Gibraltar Financial Services Commission, Xapo Bank facilitates wider use cases for crypto by providing simple and secure ways to store, save, earn and transact in fiat and crypto across borders 24/7.

    Established in 2013, Xapo Bank was founded on the belief in the long-term potential of Bitcoin. As the first crypto company in the world to be awarded a banking license, Xapo Bank has since evolved from an e-money wallet into a digital-first bank. Xapo Bank’s proprietary technology provides a seamless bridge between traditional finance and digital assets. Following the sale of its institutional custody business to Coinbase‘s custody arm in 2019, Xapo Bank pivoted to service solely retail customers, focusing on the protection, growth and diversification of wealth.
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  • email support@xapo.com
  • language https://xapobank.com

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