xapobank.com

3.8
3.8 Based on 201 reviews

Xapo Bank is the first fully licensed, Bitcoin-enabled bank that combines the security of traditional banking with access to Bitcoin and stablecoins. Regulated by the Gibraltar Financial Services Commission, Xapo Bank facilitates wider use cases for crypt...

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Average Rating

3.8

/
5

201 Reviews

5 Star
59%
4 Star
11%
3 Star
5%
2 Star
4%
1 Star
20%

Filtered Reviews

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Prekxy
This bank is terribly slow

This bank is terribly slow. They've been withholding my money for half a year now. And their support team hasn’t replied to my emails for a whole month. It’s so frustrating!

1
Date of experience: Apr 14, 2025
Gus Parker
BTC, USD, stocks – Xapo handles it all

Updated review – March 2025I originally wrote a review on September 23, 2024, after first testing Xapo Bank. Since then, I’ve used it regularly and consistently, and I feel it’s time for an updated perspective based on actual, long-term usage.I now use Xapo Bank as a hub for managing Bitcoin, USD holdings, and stock investments. The integration between BTC, USD, USDT, and the Lightning Network is excellent. Payments work seamlessly both in Norway and abroad, and the BTC buy/sell spread is tight enough for active use.The 3.9% interest on USD is also very attractive and gives me a solid place to store value between trades or while waiting for new investment opportunities. Combined with Lightning support, USDT on/off ramps, and access to global stocks, I believe the platform is well worth the $1,000 annual fee – especially given the functionality and efficiency it offers, even though I’m far from a whale.I store my long-term BTC in self-custody (multisig and single-sig), but I use Xapo to move in and out of BTC depending on fair price signals. I’ve also started using their fractional stock trading, and at a 0.5% fee, it’s become a practical way to diversify out of BTC in certain market phases.I haven’t needed to use the Vault yet, but I’ve set it up with two YubiKeys. My main request going forward is to allow YubiKey or stronger multi-factor security also for savings withdrawals – especially when larger amounts are involved. It would make me even more confident in keeping value on the platform.In short: Xapo has proven to be more than just a good Bitcoin bank – it’s become a flexible financial base for a BTC-forward strategy.Not your keys? No. But with careful limits, clear purpose, and multi-layered custody, it’s a tradeoff I’m comfortable with.

5
Date of experience: Apr 13, 2025
Nigel
Overpriced attractive app

The app and website are very attractive but the app often has glitches and bugs. I eventually closed my account because the $1k annual fee was just not worth it. Rather put my money in a simple investment and get better returns that are guaranteed for a fraction of the cost. *To add to the terrible response I received the business is more concerned about fixing bugs to justify the $1000 registration fee 🙄

2
Date of experience: Apr 03, 2025
Pikatchu124
Smooth operation

The first few operations since I recently opened the account have gone smoothly without a hitch.

5
Date of experience: Apr 01, 2025
Roland Bell
direct access to storage and loan…

direct access to storage and loan secured on bitcoinI plan to apply for credit card in a few months - good option to have bitcoin and change it to USD.Problem is lack of possibility to make transfer of USD to Europe

4
Date of experience: Mar 21, 2025
gregory1578
Good company and very trustworthy so…

Good company and very trustworthy so far.

5
Date of experience: Mar 20, 2025
Ashley
My experience has been great due to…

My experience has been great due to Xapo Bank's seamless digital banking platform, excellent customer support, and focus on security. The company excels in providing user-friendly crypto and fiat services, transparent fee structures, and fast transactions.

5
Date of experience: Mar 20, 2025
Andrew P.
Sorry for previous bad review!

Sorry, It was a not good review, but part it was my fault! Your emails (XAPO BANK) start to go to span, without any reason.Thank you

5
Date of experience: Feb 21, 2025
rom25224
Everything works well.

Everything works well.Just believe costs to wire or receive money, a bit high.

3
Date of experience: Feb 20, 2025
Estelle
I’ve been a customer of Xapo Bank for…

I’ve been a customer of Xapo Bank for some time, and I was initially drawn to their unique services. However, with the recent increase in the annual fee to $1000, it's clear that their pricing strategy has gone terribly wrong. What was once a standout service is now overshadowed by more affordable alternatives. This kind of drastic price hike feels unreasonable, especially when there are now other options that offer similar, if not better, services. Very disappointing

2
Date of experience: Feb 20, 2025

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Business Details

  • Xapo Bank is the first fully licensed, Bitcoin-enabled bank that combines the security of traditional banking with access to Bitcoin and stablecoins. Regulated by the Gibraltar Financial Services Commission, Xapo Bank facilitates wider use cases for crypto by providing simple and secure ways to store, save, earn and transact in fiat and crypto across borders 24/7.

    Established in 2013, Xapo Bank was founded on the belief in the long-term potential of Bitcoin. As the first crypto company in the world to be awarded a banking license, Xapo Bank has since evolved from an e-money wallet into a digital-first bank. Xapo Bank’s proprietary technology provides a seamless bridge between traditional finance and digital assets. Following the sale of its institutional custody business to Coinbase‘s custody arm in 2019, Xapo Bank pivoted to service solely retail customers, focusing on the protection, growth and diversification of wealth.
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  • email support@xapo.com
  • language https://xapobank.com

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