Review Time
I used XCEED to buy a ticket to a club. A bouncer started shoving my friend in line and screaming at him which was an incredibly scary experience. I tried to get a refund through XCEED support, but they told me they cannot do anything and they need permission from the club to give me a refund. Why would the club that harassed my friends give us a refund???
By allowing this club to remain on their platform and take our money without providing services, XCEED is putting its customers in dangerous situations and has support that does not care about your safety.
I used XCEED to buy a ticket to a club. A bouncer started shoving my friend in line and screaming at him which was an incredibly scary experience. I tried to get a refund through XCEED support, but they told me they cannot do anything and they need permission from the club to give me a refund. Why would the club that harassed my friends give us a refund???By allowing this club to remain on their platform and take our money without providing services, XCEED is putting its customers in dangerous situations and has support that does not care about your safety.
Event got cancelled for external reasons to them. Authorities forced the cancellation in forest areas due to the hot whether, which is something outside their control. They immediately offered to replace or refund the ticket afterwards. The replacement of ticket was quick and effortless. Top customer service.
Scam warning – don’t trust this place!We bought official tickets for an event at Lilly’s Club in Monte Carlo, received confirmation and QR codes, but were not allowed in. There were crowds of people outside, all with paid tickets, and nobody from the club offered help or explanation.It was clearly a well-organized scam, taking money from hundreds and delivering nothing. Totally unacceptable and disappointing. Stay away from this place.
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We are on a mission to facilitate the interaction of people around entertainment experiences, and we do so by disrupting the nightlife industry with a cloud solution for both Party-people -to browse & join events-, and Venues -to better manage & promote them-.
Xceed App allows party lovers to browse through the best upcoming events in their hometown or when travelling, while offering them the easiest way to access guest list, purchase tickets and reserve bottle services.
Xceed Nightgraph, on the side, is a cloud based platform that helps clubs target and engage a specific audience, track conversions and increase profits through online & mobile sales and promotion.
Lastly, Xceed is taking over the information business by linking the B2B and B2C side of the nightlife industry, providing real time analytics and addressing the untapped Big Data space in the market.See more