yoti.com

2
2 Based on 81 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2

/
5

81 Reviews

5 Star
19%
4 Star
2%
3 Star
0%
2 Star
3%
1 Star
75%

All Reviews

Filter Reviews

Review Time

Revan Raven X-
I'm really uneasy about giving out biometric data, like facial scans, or any sort of government ID t

I'm really uneasy about giving out biometric data, like facial scans, or any sort of government ID to a third-party verification provider just to access online services. The company claims that personal data gets deleted once the age check is done and that they only share a simple “over 18” result with the platform. However, there have been independent privacy reviews that raise concerns about tracking features and embedded analytics in these services.

Even if these components are intended for preventing fraud or monitoring performance, users absolutely deserve straightforward answers regarding:

- The specific data being collected, including device identifiers and metadata
- How long any of this data is held, including any logs or records related to fraud prevention
- Whether any third parties or sub-processors are involved in managing this data
- If biometric templates are created, how they’re stored, or when they’re deleted
- Whether there are independent audits to confirm the deletion and non-reuse of data

In a time when data breaches happen frequently and digital profiling is so common, requiring users to submit sensitive identity information should come with complete transparency and safeguards that can be independently verified. Simply saying “trust us” isn’t sufficient—especially since biometric data can't be changed like a password if it gets compromised.

I’m all for protecting minors online and I get that laws like the Online Safety Act 2023 put pressure on companies. But privacy and child protection should go hand in hand and not be seen as opposing forces. There should be a way to implement age verification that minimizes data collection, avoids unnecessary tracking, and gives users real choices.

Until we have more transparency, independent oversight, and stronger guarantees about how data is handled in the long term, I'm not comfortable participating.

1
Date of experience: Feb 25, 2026
Fabs Alves
EVERYONE SHOULD BE AWARE OF THIS COMPANY WICH DOES NOT WORK I PAID £48 FOR A BACKGROUND CHECK WICH F

EVERYONE SHOULD BE AWARE OF THIS COMPANY WICH DOES NOT WORK I PAID £48 FOR A BACKGROUND CHECK WICH FAILED BECAUSE THIS USELLES COLPANY SAID I DID NOT PROVIDE DOCUMENTS THEY ARE SO THICK I HAVE A DIGITAL ID WITH THEM ALSO THAT MAKES IT WORSE I BLAME FIRSTADVANTAGE (STERLING) ANOTHER SCAMMERS IM NOW UNABLE TO WORK ON THE VERGE OF SUICIDE I WISH THIS COMPANIES WERE CLOSED DOWN NOBODY WILL HELP YOU THEY HAVE NO PHONE NUMBERS ITS A BIG SCAM IM AT MY LIMIT I HATE THIS SCAMMERS

1
Date of experience: Feb 25, 2026
Blayzah King Alert
Horrible I gave all my information face ID, name number address everything. Now I dont feel safe.

Horrible I gave all my information face ID, name number address everything.

Now I dont feel safe. My information is locked on to god knows who.

**** yoti trying to verify who I am.
Just to store my information.

Same will happen to those who trust it. !!!!

1
Date of experience: Feb 22, 2026
Ben Ross
This is the worst website I have ever had the misfortune of encountering. It cannot do the ONE thing

This is the worst website I have ever had the misfortune of encountering. It cannot do the ONE thing it is meant to do properly. It’s a disgrace and frankly sickening that people get money from this.

1
Date of experience: Feb 22, 2026
Cameron George Bracher
Just tried to use YOTI to verify my age. I have all the data i could to thier greedy little corperat

Just tried to use YOTI to verify my age. I have all the data i could to thier greedy little corperation so I could play MInecraft with my friends. they took the data gladly and then denied my age verification. Drivers Licence and picture of my face and it still failed. used all 3 attempts of the process and naught worked.
This is on par with may 'age verification apps' out there, so ineffect verifiers and certified data Leakers.

1
Date of experience: Feb 22, 2026
Manic Myna
will I trust this firm...NO! First I've heard of this outfit is via Ubisoft (yikes) saying they want

will I trust this firm...NO!
First I've heard of this outfit is via Ubisoft (yikes) saying they want age verification on their own platform account. They didn't disclose there how it was to verified just left a link to YOTI where face id is front & centre. now this outfit maybe uk based but no, I won't bend to starmer's protect children lie when it has always about controlling talk about government narratives.
then there is Ubisoft itself, a massively failing company that ripped off its shareholders by stripping its more profitable assests and sold them off to TENCENT a chinese company controlled by the CCP.
There is NO WAY I will chance my personal/biometric data being handed directly to communists by a clusterf of French speaking Canadians

1
Date of experience: Feb 20, 2026
Xander Adams
Frustrating Experience with Account Verification

I attempted several times to verify my account using a credit card, and the service charged me on two separate occasions. However, the website is so poorly designed that it only resulted in timeouts. I also tried to verify via mobile phone, but it failed to recognize my device, which is on a contract with a major provider. The entire service feels like it was created by an inexperienced developer; nothing functions correctly. It's disappointing that this service was contracted out, and I believe that those responsible should reconsider their choices. Given the current climate of data breaches, I'm definitely not comfortable providing any personal information.

1
Date of experience: Jan 02, 2026
Utterly Useless!

Utterly useless! I've attempted to scan my driver's license repeatedly, and it always responds with "We couldn't verify your driver's license." The image is clear, with no blurriness or glare, yet this app still fails to verify it! I refuse to upload my passport information, so it's either the driver's license or I'm done with this service!

1
Date of experience: Dec 22, 2025
Absalom W.
yoti app

fantastic app that I use regularly; it saves me from having to rewrite everything.

5
Date of experience: Dec 22, 2025
Aidan Fisher
Complete Disappointment

Complete Disappointment! I've attempted to scan my driver's license numerous times, but each attempt results in "We couldn't verify your driver's license." The image is clear, with no blurriness or glare, yet this inadequate app still fails to verify it! I refuse to share my passport information, so it's either the driver's license or I'm done with this service!

1
Date of experience: Dec 22, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More