Review Time
I was really interested in YourStuffMade, as I wanted to find an ethical manufacturer for my keychain business. However, something about their way of talking really put me off. It barely felt like I was talking to a human most of the time. The fast responses made me really skeptical, and the representative seemed to alternate between variations of a name. It didn't feel like a real human was reading my email - it felt like an AI was picking out keywords and completely and wrongly assumed what I was talking about (I asked to cancel a quote and it asked for an order number..? I guess it makes sense...) I did tell them I didn't feel like I was speaking to a human, and a rep (again, with a similar but different name somehow?) responded, confirming they were one, which did bring some form of comfort to me for a bit.
After I got my quote, I realized they completely ignored everything I requested. I'm just going to assume the quote was AI generated. I believe had a budget of around $30 for 10 keychains. The quote came back saying I requested 30 keychains...? (which ended up totaling to $104??) I had different hooks selected for each one and it only listed one. I can't entirely blame them if it was all a mistake, I was having a lot of trouble understanding how to fill out the quote, but it was just really strange.
In retrospect, it likely can all be chalked up to human error on both sides. I'm starting to read back and have realized there is plenty of reason to believe that I was talking to a human, but there's another part that really put me off.
This next part is a bit more subjective. Majority of the blogs and articles on their website feel like they were written by ChatGPT. They're also quite contradictory - one article talks about the anti-ai movement in an article that feels very.. ai generated, while another article in their about section ENCOURAGES users to use AI in the design process. For an "ethical" manufacturer.. this is a bit concerning.
I was really interested in YourStuffMade, as I wanted to find an ethical manufacturer for my keychain business. However, something about their way of talking really put me off. It barely felt like I was talking to a human most of the time. The fast responses made me really skeptical, and the representative seemed to alternate between variations of a name. It didn't feel like a real human was reading my email - it felt like an AI was picking out keywords and completely and wrongly assumed what I was talking about (I asked to cancel a quote and it asked for an order number..? I guess it makes sense...) I did tell them I didn't feel like I was speaking to a human, and a rep (again, with a similar but different name somehow?) responded, confirming they were one, which did bring some form of comfort to me for a bit.After I got my quote, I realized they completely ignored everything I requested. I'm just going to assume the quote was AI generated. I believe had a budget of around $30 for 10 keychains. The quote came back saying I requested 30 keychains...? (which ended up totaling to $104??) I had different hooks selected for each one and it only listed one. I can't entirely blame them if it was all a mistake, I was having a lot of trouble understanding how to fill out the quote, but it was just really strange.In retrospect, it likely can all be chalked up to human error on both sides. I'm starting to read back and have realized there is plenty of reason to believe that I was talking to a human, but there's another part that really put me off.This next part is a bit more subjective. Majority of the blogs and articles on their website feel like they were written by ChatGPT. They're also quite contradictory - one article talks about the anti-ai movement in an article that feels very.. ai generated, while another article in their about section ENCOURAGES users to use AI in the design process. For an "ethical" manufacturer.. this is a bit concerning.
I'm thrilled to have discovered this manufacturing company. As a small artist, it's often challenging to find partners who align with my values and meet my expectations. This company checks all the boxes for me: they provide high-quality products, operate with a strong ethical foundation, and prioritize environmentally friendly practices. They genuinely care about the artists they work with, offering support and guidance throughout the process. Their commitment to these principles makes them an ideal partner for any artist looking to bring their creations to life with integrity and excellence.
Impressed with my custom enamel pin order from Your Stuff Made! Exceptional quality, vibrant colors, and they have an amazing team. The pins exceeded expectations. Fast shipping and a great addition to my collection. Highly recommended for pin enthusiasts!
FIRST ARTIST CONVENTION WAS A SUCCESS! Thanks to these guys for manufacturing my back wall and table cloth. My set-up looked so neat and branded during the convention! Working with them on my custom pen and stickers now. Communication has been fast and can't wait for the finish product
Another awesome experience with Your Stuff Made! The acrylic keychain far exceeded my expectations and the quality is amazing. Ana was such a joy to work with and was always checking in with me throughout the whole process. Always love working with you all!
Working with Your Stuff Made is really amazing! Didnt expect it to be this easy. Account Managers are friendly. Good turnaround time, competitive pricing and just top notch quality products. Ethical manufacturer and amazing people in general! Kudos to the team🥰
Very pleased with my experience! The communication was good, prices were reasonable, and quality control was thorough. There was a slight delay because they caught a defect in some of the pins and corrected it, and the shipping was very efficient, so I still received them in plenty of time to bring to DragonCon. The pins came out exactly as I had envisioned them. Definitely planning to order more from YourStuffMade in the future.
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