Review Time
Please do not order from this website. I ordered a jacket over a month ago, that has not been delivered. Customer service do not respond. I have spoken to the carrier company numerous times, they have admitted fault and declared that the parcel is lost and have said they have refunded Z&V, however, I cannot get a response from Z&V. My emails are ignored. I am out of pocket for over £500. Please read other customer reviews before purchasing. There is a pattern here.
wow I hate to say it but appalling - They operate in London but didnt have the jumpers I wanted in stock - so I ordered online - I chose one and returned one - I was sent a DHL label but no drop off location - I emailed and no reply - I googled drop off points and tried 2 shops and a garage - none would accept it due to France destination and suggested the post office - I tried 2 - they also refused it - I took it to the shop and they refuse to take it - I have emailed repeatedly and they dont answer - as I say completely appalling - I guess it works for them to make it impossible to return good and hold onto other peoples money - dreadful
Please do not order from this website. I ordered a jacket over a month ago, that has not been delivered. Customer service do not respond. I have spoken to the carrier company numerous times, they have admitted fault and declared that the parcel is lost and have said they have refunded Z&V, however, I cannot get a response from Z&V. My emails are ignored. I am out of pocket for over £500. Please read other customer reviews before purchasing. There is a pattern here.
I just delivered the parcel BUT I faced two problems:One of the purses was not in a protective bag and was not in a perfect condition Inside the bag, on the zip, there is probably the anti-theft system that I cannot remove. I attach photos for both the bag and one of the purses that has the problem. As you can imagine, I am really disappointed with my purchase.Waiting for your response.
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Fondée à paris en 1997, zadig&voltaire est une marque de luxe effortless, ancrée dans son époque tout en restant fidèle à son héritage français.
construite sur l’esprit libre, anticonformiste et irrévérencieux de l’art contemporain, zv refuse de se plier aux codes des maisons de luxe afin de définir sa propre trajectoire.
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