Review Time
SCAM! Clearly a dropshipping company with no regard for quality of customer service or their products. I ordered a coat (which arrived late) and what I received was a different material than advertised, a lighter colour than advertised and the coat isn't even fully assembled! The quality is honestly an embarrassment. Anyway they are taking no responsibility whatsoever and stating that it's not their fault so they're not responsible for the cost of the return
Do not order from this store! I ordered leather boots, they stink of plastic, and look nothing like the advertised image on thier website. Trying to return them and get my money back has been a nightmare, I've been emailing for 3 days and they still haven't sent return information even though they've emailed me 3 times. Total scam. Very dodgy.
Avoid. I ordered a coat which arrived from China, it was the incorrect item and in addition it was faulty. Customer services are not honouring their retrurns policy and trying to negotiate a partial refund. Very painful process and the quality of the item is incredibly poor.
My Boots have arrived …at last…lovely, soft and really comfortable. Very pleased with themThe delivery time taken was dreadful, it wouldn’t have been so bad if they posted it will be two to three weeks to get their goods. As it was I expected them much sooner.If I had known at the beginning then I would have found the tracking service very good and very detailed.Still love the boots though and excellent value
Shockingly bad product. Nothing like the photo advertised, cheap and nasty.Asked for a refund and I received a mail back telling me to keep the boots and they would give me a partial refund of 15% Yes one of those scams!Please be careful, I won’t purchase again from this misleading, dodgy website!
Very deceiving to call this company Zarrachi London. It’s not a UK company, apparently based in Netherlands. Goods smells like Chinese import, terrible quality. Been sending email for a week now just to return the item. Terrible service!
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