Name: zialucia.com
Telephone: 000000000
Rating: 1.6

David Berenbaum Guest

They delivered pizza with wrong topping, which was inedible (honey flavoured ndjuja) and didn't deli

They delivered pizza with wrong topping, which was inedible (honey flavoured ndjuja) and didn't deliver the topping ordered. Tried to get either a refund or the correct delivery but they refused to help. Pointed us to website to ask for a refund, but no such option exists. Have just wasted £20 with no prospect of getting money back. Terrible firm, terrible service, terrible pizza. Avoid.

Date of experience: Feb 27, 2026

David Berenbaum Guest

4 days ago

They delivered pizza with wrong…

They delivered pizza with wrong topping, which was inedible (honey flavoured ndjuja) and didn't deliver the topping ordered. Tried to get either a refund or the correct delivery but they refused to help. Pointed us to website to ask for a refund, but no such option exists. Have just wasted £20 with no prospect of getting money back. Terrible firm, terrible service, terrible pizza. Avoid.

Date of experience: Feb 27, 2026

Scott Clark Guest

1 year ago

The companies food was awful

The companies food was awful, cold and soggyThe company also did not take cashThey thought it was clever to not give people a choiceTheir attitude sucks just like their foodNever go there again

Date of experience: Dec 07, 2024

Will Baker Guest

1 year ago

I had horrible experience with this…

I had horrible experience with this pizza restaurant. I ordered a a couple of pizzas they were cold, soggy and undercooked. It didn’t worthy. I had to put them in the oven but still were soggy. They went into the bin. Never ever again. Waste of money

Date of experience: Nov 09, 2024

Enid Cook Guest

1 year ago

Zia Lucia in Balham had the best gluten…

Zia Lucia in Balham had the best gluten free pizza. I ordered one this eve and had it delivered directly from them to ensure it was still hot on arrival as there have been delivery issues on a few occasions previously. Unfortunately this time it was soggy and the the dough was rubbery and horrible- most of it went in the bin- not great for a pizza costing over £21.

Date of experience: Oct 27, 2024

Cuthbert Carter Guest

1 year ago

Great service! Great Pizza!

We went there for a team lunch this afternoon and were served by Sophie at their Wandsworth restaurant.Sophie was attentive and took great care of us!The pizza’s were delicious too! Plenty left over for dinner too!

Date of experience: Mar 21, 2024

Belinda Guest

2 years ago

I ordered two pizzas from this…

I ordered two pizzas from this restaurant through just eat. After the order was placed and paid for, I only received one pizza. I immediately called the restaurant and after apologising for forgetting the second pizza they said I would need to get a refund from just eat. I’m not registered with just eat, I don’t have the app and I ordered through the website as a guest. The restaurant is not interested and they are not being helpful at all.