Review Time
I've ordered a total of 5 times from Zno. The first book I ordered was good; colors were balanced and printing appeared sharp. The second book was slightly lower quality. I noticed "banding" in some of the photos with skies, equivalent to the look you get when your laser printer is running out of ink. It was only a few photos though, so I thought "oh well" and carried on. Third book a few months later had similar bands, and the colors were off. The photos all seemed to have a greenish hue. Some of the sunset photos had way too much green in them. I contacted the company and showed them the photos, which they agreed were off. They reprinted me a book at no charge. The last book...well, lets just say the quality has declined immensely. Colors are off, and the photos look like they have a greyish haze over them, like they've all been 'washed with dirty water'. I contacted the company, as I had ordered 4 copies of the book in question. They told me it had nothing to do with them, and it was the camera settings that had caused the issue. So I told them a total of 4 different cameras had been used for the photos in the book, including a brand new Leica D-lux7. I printed out the same photos using my at home cheap canon photo printer and a mall photo printing lab. I called up the photos on my D-Lux, placed it next to the same photo in the book, and next to the printed photo from the photolab and my canon printed one for comparison. So much detail was lost due to the "grey haze", and the comparisons made it acutely obvious. Zno's response was that I download a color corrector app, and redo all my photos using the same app they use, and then send it in to be reprinted and they would do it at no charge.They insisted the problem was on my end, not theirs. It took me over a month to put the hundreds of photos into this book. The last thing I wanted was to do this all over again.
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Zno™ is the world's largest flush mount album maker. Zno makes premium albums, books, frames, prints, canvas, cards, boxes and many custom products.
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