zopa.com

4.6
4.6 Based on 798 reviews

We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest wit...

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Average Rating

4.6

/
5

798 Reviews

5 Star
85%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
9%

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Review Time

Christopher
Zopa link promoted through both of the…

Zopa link promoted through both of the credit reference agencies I use.Did some research around loan facility and costing, and decided to go for Zopa.Website and mobile app are clear, written in plain English and explained everything i needed to know. This is a market leading product and I am confident in telling people this is the business that I recommend

5
Date of experience: Oct 25, 2025
Ailsa Harmer
Very personalised service

Very personalised. It’s not just a digital check in your credit record but takes into account personal circumstances and in my case my reliability in paying money back. My credit record is not great because I haven’t got a mortgage! But they speak to you and try to understand your requirements

5
Date of experience: Oct 24, 2025
Richard White
A highly professional company.

A highly professional company.Very efficient and discreet.My rquest was sorted in double quick time.A very happy customer

5
Date of experience: Oct 24, 2025
Stephen Cuthbert
Been with Zopa for years

Been with Zopa for years; very helpful; really easy to use application via their App. With great service support and not just for borrowing but saving as well. You just couldn’t get any simpler. Thank you Zopa

5
Date of experience: Oct 24, 2025
Lee Hart
Whole process was very easy

Very easy to get the loan, great rates and for me no early repayment fees.

5
Date of experience: Oct 24, 2025
Graham
Good customer service easy to get hold…

Good customer service easy to get hold of

5
Date of experience: Oct 24, 2025
Peter, Nuneaton
A pleasure to deal with.

5
Date of experience: Oct 24, 2025
Thomas
What any easy company to work with…

What any easy company to work with meets all your needs no questions asked will definitely be using the company again should I need a loan

5
Date of experience: Oct 24, 2025
MISSPAULETNESMYTH
Earned Customer's Respect

A very organized company and very helpful ☺️, thank you so much the transaction went smoothly and well. I would definitely recommend this company they said straight forward and fair, I am not just saying this because it worked out well for me. Their help, advice and guidance is invaluable.

5
Date of experience: Oct 24, 2025
Sindy McNeill
Please please DO NOT USE THIS COMPANY …

Please please DO NOT USE THIS COMPANY , if you love one has Pass away it means nothing to this company THEY STILL SEND OUT LETTERS TO THE DECEASED which is very upsetting and insensitive and when you try and speak to them there not bothered cause I asked to speak to a manager no not happening the manager won’t take the call so you just get a switch board person that can do nothing about it STAY AWAY FROM THEM .I was told someone would phone me heard nothing it’s not hard to ask to speak to a manager about a very sensitive situation and the blind just kept saying sorry he knows what I’m going though, which he doesn’t.I was told no manager would speak to me when I phone up , which to me sounds very strange. But if that’s how you run your business, I feel I must warn people.

1
Date of experience: Oct 24, 2025

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Business Details

  • We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

    Need some help with one of your products or would like to get hold of our team? Head to https://www.zopa.com/help to find everything you need.See more

  • language https://www.zopa.com

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