zulaykitchen.com

4.7
4.7 Based on 123 reviews

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Average Rating

4.7

/
5

123 Reviews

5 Star
87%
4 Star
4%
3 Star
3%
2 Star
0%
1 Star
6%

All Reviews

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Lincoln Long
Fantastic coffee machine with amazing features!

I purchased a super automatic coffee/espresso/latte machine about a year ago, and I absolutely love it! It offers numerous features at a fraction of the cost compared to others I've encountered. I enjoy my latte warm, while my husband prefers his Americana piping hot. My son-in-law always opts for his double espresso when he visits. We each have our own tastes, and with just one touch on the screen, we access our personalized favorites. I contacted the customer support team, and they were exceptional. They replied promptly and addressed all my inquiries. That's quite impressive these days. Excellent product and outstanding customer service. I am now a loyal customer!

5
Date of experience: Jan 13, 2026
Incredible support for my warranty claim!

The response to my warranty claim for my frother was impressively quick and helpful. I not only received a replacement but also an additional frother as a complimentary gift. The level of customer service is unmatched.

5
Date of experience: Dec 31, 2025
Lizzie B.
Great experience with customer support and a new frother!

I initially purchased a frother during a sale in 2018. Recently, it began to decline and ultimately stopped functioning. I reached out to the support team regarding the warranty and because it was the only platform that had the design I desired. The customer service was excellent, and I now have a new frother in the same beautiful design, along with a bonus frother. The thank you cards were a nice touch too. I will keep buying from this company.

5
Date of experience: Dec 18, 2025
LPCB_Thanou_PvP15
Great mission and quality products!

I really appreciate the mission and purpose behind the company. The items I received are of excellent quality. I tried the popcorn popper, but unfortunately, I don't have any videos or pictures. Almost all kernels popped, and it tasted wonderful. Instead of using the popcorn button, I set it for 2:35, and it was perfect. I definitely intend to order from the company again. The customer service is also commendable.

5
Date of experience: Dec 11, 2025
Billy Houghteling
Great Customer Service

Company stands behind its products and has a great customer service team ready to address any issues a customer may have.

5
Date of experience: Oct 24, 2025
Sue Maffia
It's not often today that companies…

It's not often today that companies stand behind their products. I appreciate that zulay kitchen does. My frother is one of my favorite kitchen tools. I use it everyday to froth my coffee. I've tried other frothers but this is my favorite.

5
Date of experience: Oct 23, 2025
Special thanks to Lei

Special thanks to Lei, who helped me with my panic when my pomegranate juicer got hung up halfway here for almost two days. I had a big container full of pomegranates that were starting to go bad, from the tree in our yard, and didn't want to have to throw too many away. I didn't have to. The juicer works quite well, I'm very happy with it, and the customer service was great.

5
Date of experience: Oct 22, 2025
Shana S
Excellent customer service

My milk frother stopped working after a few years. Submitted the warranty replacement online and was quickly sent a replacement (with an extra!!) within a couple days. Just had to pay for shipping. Great company and your excellent customer service is top notch!!

5
Date of experience: Oct 20, 2025
Judy
Great customer service!

The customer service has been great. The product has not. I ordered the portable blender for breakfast smoothies. The first one took multiple tries to charge, then stopped working about 10 seconds into the first use. The company was amazing and sent a replacement immediately. The replacement had some charging issues at first but finally charged up. I was able to use it twice, then the charge ran completely out. After TWO smoothies which take least than a minute each to blend. To say I'm less than impressed is am understatement.

3
Date of experience: Oct 18, 2025
Jennifer Notebaert
Excellent customer service

Excellent customer service. My trusty frother started running poorly even after I changed the batteries and Lei, who helped me via email, was the most helpful. Highly recommend this company and the frother is life changing.

5
Date of experience: Oct 08, 2025

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