Review Time
Not sure what's going on with all the negative feedback. I will prefice this by saying there was no communication for a few days. My order arrived early, so early that it beat their robo emails to confirm delivery. Got what I ordered at a fantastic discounted price. Will be ordering again.
I placed an order for clogs on 12/22/25, expecting them to arrive by 12/26/25. However, they were shipped to Ohio and have been stuck in the same location since I ordered. When I contacted customer support, they essentially dismissed my concerns, saying it was my issue and that the items would arrive when they do. I even paid extra for faster shipping. I strongly advise against making purchases from this website as it seems they're taking advantage of customers during the holiday season and then urging us to just accept it. I have documented the entire interaction and plan to share it on social media to encourage others to avoid this site and hold the scammers accountable.
I ordered a pair of soft footbed Birkenstocks in the color sandcastle. They were stuck in California on a mass palette for week. When they finally arrived they were the wrong color and not the correct footbed. I returned them and it took over a week from the time Zulily received them to credit my account. I am very disappointed in this purchase on several levels.
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