zulily.com

2.1
2.1 Based on 1.2K reviews

...

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Average Rating

2.1

/
5

1.2K Reviews

5 Star
19%
4 Star
5%
3 Star
5%
2 Star
8%
1 Star
64%

All Reviews

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Review Time

Dennis S
Not sure what's going on with all the negative feedback. I will prefice this by saying there was no

Not sure what's going on with all the negative feedback. I will prefice this by saying there was no communication for a few days. My order arrived early, so early that it beat their robo emails to confirm delivery. Got what I ordered at a fantastic discounted price. Will be ordering again.

5
Date of experience: Feb 10, 2026
Rick C.
Terrible experience with delivery and customer service

I placed an order for clogs on 12/22/25, expecting them to arrive by 12/26/25. However, they were shipped to Ohio and have been stuck in the same location since I ordered. When I contacted customer support, they essentially dismissed my concerns, saying it was my issue and that the items would arrive when they do. I even paid extra for faster shipping. I strongly advise against making purchases from this website as it seems they're taking advantage of customers during the holiday season and then urging us to just accept it. I have documented the entire interaction and plan to share it on social media to encourage others to avoid this site and hold the scammers accountable.

1
Date of experience: Dec 29, 2025
Brenda S
I ordered a pair of soft footbed…

I ordered a pair of soft footbed Birkenstocks in the color sandcastle. They were stuck in California on a mass palette for week. When they finally arrived they were the wrong color and not the correct footbed. I returned them and it took over a week from the time Zulily received them to credit my account. I am very disappointed in this purchase on several levels.

1
Date of experience: Oct 24, 2025
Linda R.
Good supportive shoes…

The shoes are great and were a good price. My only problem was the shipping time was lengthier than I would have liked.I ordered on the 3rd and got them on the 20th. Other than that, all was good!

4
Date of experience: Oct 20, 2025
Patti Snow
Sheets are great and fit nicely.

Sheets are great and fit nicely.

5
Date of experience: Oct 18, 2025
Sheree Scarbrough
Easy and quick

5
Date of experience: Oct 17, 2025
Richelle Yost
Never received the item I ordered and…

Never received the item I ordered and customer service was no help. Will have to dispute the charge.

1
Date of experience: Oct 16, 2025
customer
Great product and timely delivery

Great product and timely delivery

5
Date of experience: Oct 16, 2025
Roger Paul
Item did not ship

Item did not ship. Partial refund issued. I had to ask for the full refund. I did receive the full refund.

1
Date of experience: Oct 16, 2025
Michele
I was overcharged $70 for what I bought

I purchased 2 hockey jerseys and when shipped I found out from the actual supplier who shipped them that the price was $70 less than what I paid. I WAS NOT HAPPY BEING RIPPED OFF!!

1
Date of experience: Oct 16, 2025

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