Review Time
I would not recommend this online casino app to anyone. I recently submitted a redemption request for $175 After waiting for processing, I was informed that my payout was denied due to a “daylight savings terms and conditions” rule — something that was never clearly listed or explained in their promotional terms.It’s extremely frustrating because the promotion was purchased through them, not a third-party, and I followed all of the rules that were presented at the time. When I asked for clarification, I received vague and unhelpful responses, and no one could show me where this “daylight savings” condition was mentioned beforehand.In my opinion, their rules and regulations are incomplete and misleading. If a company can arbitrarily deny payouts using hidden or undefined terms, it shows a serious lack of transparency and fairness.
RTP feels like its got to be much much lower than everywhere else. Dont think ive had so many deadspins since trying out legendz. Nice sales for extra SC, not that itll everbe redeemed. Yes its gambling but it feels rigged. Will play same games elsewhere, where rtp is proper
I have never had such a frustrating experience with an online service. After requesting a withdrawal of $170 to my debit card (which the interface promised would be “immediate”), I spent over 12 hours in limbo, with no transaction confirmation and no funds received. I had to complete identity (KYC) verification twice, both times successfully, yet my withdrawal was still pending review without any clear explanation.Customer support was consistently noncommittal, only ever replying with stock messages about “forwarding my request to the relevant department” and asking me to be patient. Despite repeated messages emphasizing the urgency—for example, that disputes with my bank are easier to resolve within 24 hours—the company did not provide any real timeframe or evidence that anything was actually being done.Worse, my account showed no transaction records related to my activity, adding to the lack of transparency. When I looked up reviews, I found other users had reported exactly the same issue: missing payouts and a lack of genuine help from support.Based on my experience, their advertised immediate withdrawals are simply not true, their communication is evasive, and they seem to drag out the process until after the point where a transaction dispute would be easily possible. The whole situation feels deliberately dishonest and deeply unprofessional.Avoid this service at all costs.
I’m very impressed with casino this is my go to casino now, instant redemption to my bank card and it shows me my redemption request in my notifications to let me know that it’s being worked on. I recommend this to anyone who wants to play on here, give it a shot and you won’t be disappointed, thank you Zunado for being good to me and your customer support team.
So I had 25 free spins after my 2nd purchase. I tried using them and it kept telling me an error code. I contacted support 2 times. Tickets were made, I never heard anything. Well now it tells me they are expired. I contacted support 2 times again and again I've heard absolutely nothing back.
wouldn't even give them 1 star .I cashed out a gift card that doesn't work and it's a complete scam...they don't care and haven't tried to help me ...any replies I get are telling me I gotta figure it out on my own and it's out of there hands.so beware seriously they suck .. complete sketch
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