Vincent Price

Excellent heat pump that reduces costs significantly

The heat pump is fantastic and helps us save a good amount of money. It would have received 5 stars if we had a better method to track energy consumption and if the app were more user-friendly.

Peter Levinsohn

Unsophisticated controls for otherwise good heat pump

The heat pump is mostly fine but the controls are unsophisticated. There appears to be no ability to add room temperature controls.

Mrs JACQUELINE Lucas

Air pump fault

Difficulties getting through on the phone to discuss the problem.Engineer investigated and found the reason for no heating etc. part required and 4days later still no heating!!

Kevin Richards

Daikin Heat Pumps

I found Daikin to be a first class company with first class equipment and are only let down by their installer CB Heating, who have been bought by, and now trade as, EDF Heat Pumps whose customer serv...

Elaine Piggott

Excellent customer service by a very…

Excellent customer service by a very helpful and friendly advisor.

Michelle N

Excellent customer service

Really helpful advisor, very knowledgeable.

Robin Baker

Extremely knowledgeable team, provided perfect solutions for my office cooling and computer setup

The team was incredibly knowledgeable and assisted me in finding exactly what I needed for cooling my office and computer room. The delivery was prompt, and the air conditioning systems are exceptiona...

Leopold P.

I was surprised just what it took to…

I was surprised just what it took to clear the air in the kitchen. I'm thrilled with the result of the system and the way it works.

Orion Carter

AVOID

AVOID: If you live outside the area, steer clear of this company. Returning a large appliance cost me hundreds in courier fees, with no assistance from the company, even though I canceled within the l...

totoix59

Quick response

Fast response, no hassle.

Anouk

Exactly what I ordered and works perfectly

Hi, it's just what I ordered and works great. Cheers!

Wilfried J.

Quick service and effective cooling

Fast service with great tracking. The machine is excellent, running 24/7 in 75%+ humidity at around 28°C. It produces 30 liters of water a day, and it reaches whatever temperature is set.

Benjamin

Fast shipping

Fast shipping! Product works great, thank you!

John Duesing

wall air conditioners

product delivered as promised on time in good condition

Nancy P

Replacement for old ladies

From walking a old lady through removal to installation - Staff was Wonderful. Made sure I got right one and right plug. Saved me almost $2,000.00 from lowest bid.

Raj

Good

They had a decent deal this time

William, Lisa and Romeo Nashvi

pleased and relieved

I felt for informed and was pleased to know the sales team has such knowledge.

Michael

Pretty easy

Pretty easy. Talked to the sales guy and he took care of what I needed.

Aussie Battler

Never a Daikin again – Extremely poor service and questionable parts 1 out of 5 for both Daikin Aus

Never a Daikin again – Extremely poor service and questionable parts 1 out of 5 for both Daikin Australia and LJ Air (Would give -10 if possible)! I purchased a Daikin Australia split system air con...

Nathaniel Bell

TWO Failed Daikin Air Condituoners

Two new air conditioners failed within a year. Appalling customer service. Manufacturer’s fault as both have gas leaks. Daikin have dragged their heels fixing them under warranty and it is 4 months no...

Jamie Gianneas

Faulty Product and Worse After Service

Hi my 16KW aircon unit had a faulty wolf valve which is a manufactueing issue which caused all my gas to leak and the expansion valve to fail. My compressor is now running at 25% after $2600 to fix to...

G W

I am on my second ducked unit and this…

I am on my second ducked unit and this has broken down twice with the same fault,dakin are crap ,service is crap, help crap

Andrew

Avoid at all costs

Constantly breaks down. Takes up to 5 technicians and two months to fix.Forced to buy heaters in winter and coolers in summer.

Anita C

Spare part lead time for repairs is a joke!

Product is fine - when it’s working - but as soon as you want a spare part expect to wait over a month. You’d think they would anticipate that in Australia in Jan and Feb a few spare parts on hand wou...

Domenic Morris

The plants arrived in good condition

The plants arrived in good condition, but the delivery was a bit delayed.

Sandra S.

Perfection

The part arrived on time and was not damaged in any way

Drummond Turner

Delivered fast and undamaged

Delivered fast and undamaged. Installed and working perfectly. Awesome deal. Tx.

Mel Brown

Fast shipping 5 star service.fred is…

Fast shipping 5 star service.fred is the best..thanks.

Beau Scott

Yes I recieved the unit that I ordered…

Yes I recieved the unit that I ordered but it was very late and to dark to see or find the thermostat.

Ivo Quinn

Thank you so much

Nexio8567

Great company

Easy to work with, good service, good price. I highly recommend.

Homer Howard

Fast and very friendly services

Fast and very friendly services. Thank you. Order processing is great.

DC26

Customer service was great

Customer service was great! Purchasing was easy.

Daniel

Good deal at a cheap price

Good deal at a cheap price

Scarlett Clark

Amazing customer service

Amazing customer service! I ordered and a few days later it arrived! My mini split works amazing too!

Jaime

It was quite easy to place an order and…

It was quite easy to place an order and pick up the system. I highly recommend it.

Luca

Great mini split

Isidore Cook

Disappointing service after a costly purchase

We bought an expensive inverter fridge freezer in 2023 and opted for the 5-year repair plan. The size and layout for storage are great. However, after 18 months, the ice drawers began to freeze up, ma...

Edison Fisher

Excellent service call from Phil

Excellent service call from Phil, Mitsubishi. We knew nothing about our system, having recently moved in. Phil was helpful, knowledgeable and gave us very fair advice regarding next steps. We feel we’...

Maya Sanders

phil is worth his weight in gold.…

phil is worth his weight in gold.His knowledge and understanding of his work is a most valuable asset to the company and whats more he shows a remarkable amount of patience in explaining things th...

Charisse B.

Excellent service call from Phil

Excellent service call from Phil, on a Sunday too! He also saved me a few quid on my electricity bill 👍

Algernon Hughes

This was the same company that show me…

This was the same company that show me a car that stole my money and everything and then they came back with enough of another name. You were wrong for that and then $21,000 y'all stole my money and t...

Danna

I have put in a request since last 5…

I have put in a request since last 5 days ago, no emails no calls nothing yet. Have been calling the line to get attended and always stay on hold for 5 minutes then the line drops.