Julianne L.

What I thought was just an accessory became essential.

At first, I thought it was merely a colorful accessory. However, since trying it in 2019, I haven't gone back to regular tape. It feels great, stays dry and non-sticky, and doesn't damage my gloves. I...

yarning14

Doesn't fit well over the knob

Jakub Vlcek

Great product, but terrible support

I ordered two pairs of grips with name and number.When the order was send, I received an email from support, that they accidentally missed the name and number and ask if I can provide it in a reply to...

Pascal

Top customer support!

I received my order without the personalization, so i asked the customer support and they sent me the right ones, thank you very much!also the product is recommendable!

Christian Seika

i ordered with my Name and Number and…

i ordered with my Name and Number and got it without. And my Mails are ignored to claryfied it

Royal Sanders

Overall happy

The delivery took way longer than promised - yes….later understood that it actually wasn’t these guys fault and the customer service kept in touch with me during the delay and i received the product a...

JW75

Product was as described

Product was as described, quick shipping, good prices.

SM30

Great service

Great service. I had to return the skates for a different size and they sent out the return immediately. I'm also impressed with how quickly they ship their products.

Morty Barnes

Product was great

Product was great. Shipping was super fast. Overall great experience.

Sabrina

Initially ran into issues with…

Initially ran into issues with incorrect product shipped, but customer service worked it out, and made things right.

Chip Morgan

Int/Sr Goalie Jersey

There was one jersey missing from my order (the blue ny rangers). And the ones that i recd didnt fit in the arms. im very sad.

Jonitha33

hockey socks

Ordered 14 pairs of hockey socks for the team. Order was shipped promptly and arrived in good time.

Jeff Warren

Leave it to Fanatics to get the details wrong. Ordered custom Detroit Red Wings Breakaway home jerse

Leave it to Fanatics to get the details wrong. Ordered custom Detroit Red Wings Breakaway home jersey with YZERMAN/19 and the C. Not only did they put the C on the right chest rather than left, the fa...

Consumer

I spend $62 on a sweatshirt from NHL Shop. The fit is just off and not true to size, especially for

I spend $62 on a sweatshirt from NHL Shop. The fit is just off and not true to size, especially for the price point. I was also very disappointed to find out after purchasing that it was ‘final sale’...

Imelda Kelly

Error with personalization and poor service

The cup I ordered was meant to be personalized, but it wasn’t. I also ordered a wallet that arrived but wasn't secured properly. Due to high winds, it likely blew away. When I reached out, I was told...

Jayden Kelly

Cristin helped out for a refund for an…

Cristin helped out for a refund for an item that wasn’t my first choice. I found out later that my first choice was listed again on the site. So I quickly snagged it since it was the last one left.

Math0681

Worst website customer support ever

Worst website customer support ever, I placed an order and used the correct address, and the shipper didn't deliver it and now its being sent back, and they said it will take another 4 weeks.This webs...

Becki Smith

Honestly the worst customer experience…

Honestly the worst customer experience EVER! I have a gift card. I went to use it today and I got a message that said Gift Card Not Available. So I went to the website and had the typical useless b...

CT

Ordered a jersey that was supposedly available...

I ordered a jersey that was listed as in stock. Four days later, I received a notification that it was out of stock. The item still shows as available, leaving me confused about their practices. I hop...

Xodai49

STEER CLEAR!!!

This is a total farce! They advertise items but fail to mention they're out of stock. I've sent multiple inquiries about my order but received no responses. I was vaguely informed that part of my orde...

Natalie Wright

Misleading pricing practices

I experienced a bait and switch situation when attempting to buy hockey pants for my son. A salesperson quoted a price after scanning the shelf, but when I went to pay, the price was $50 higher. They...

Orion Patterson

Dismal company experience

This company is disappointing. I ordered four products online; one shirt arrived in the wrong size, and one hat was used, with sweat stains and hair inside. I reached out for a resolution, and they pr...

Petunia L.

Awful customer support

I waited two weeks for a jersey I ordered as a gift. Upon contacting support, I was told there were shipping issues and it would arrive in five days. Another two weeks passed, and I was informed it wa...

Dave Clark

Subpar website experience

This website is disappointing; it lists items as available but they might not be. It also messes up shipping addresses and doesn't inform you of back orders, leaving you waiting for weeks. I cannot re...

Akima18

Great price

Great price, fast shipping

Carol Bell

Received wrong product

I purchased a Verbaro Cypress V1000 (white) junior stick for my son and I received a black one. SMH!

Morty

Fast shipping

Fast shipping. Good communication.

Ellen Lewis

Quick delivery

Quick delivery, great product. Thanks!

Adriana B.

I bought a pair of youth velcro hockey…

I bought a pair of youth velcro hockey shorts. The shorts themselves are not too bad, but they only have velcro on the front and not the back. You should have had pictures of the back as well or stati...

Idilion

Sent wrong stick

Sent wrong stick. It was junior and I ordered senior.

Anna Nikohda

Highly recommend Ryabinin camps! My daughter had experience of taking part in the training camp twic

Highly recommend Ryabinin camps! My daughter had experience of taking part in the training camp twice, in summer and winter 2025 , and absolutely loved it! Very professional approach of training! Very...

Alicja Pawlak

Alicja from Poland

My name is Alicja and I've been regularly attending Ryabinin Camps for more than 4 years already. The quality of training sessions is extraoridinary. Alexander is the best jumps coach and Anna, Ksenja...

Natalie

The figure skating training helped my…

The figure skating training helped my daughter a lot in learning new elements. We were very happy with the camp and would definitely do it again! ⛸️✨

Dina Voronina

Good achievable progress in the camp

The camp is very well organised, the sportsmen are devided by smallGroups according to their skills. As a mother I could have quite a bit of free time, and do not care about food etc as it was all org...

Pauliina Rasanen

Our daughter had a wonderful experience…

Our daughter had a wonderful experience at Alexander Ryabinin’s skating camp. The training was focused and professional, and we saw clear improvement—especially in her toe pick jumps, which became mor...

J.P. M.

Excellent camp with true professionals

Excellent camp with true professionals. My daughter was there twice and will be coming back.

Justin Strickland

This bag is awesome, I was a little hesitant about the purple color I chose but it came looking a mi

This bag is awesome, I was a little hesitant about the purple color I chose but it came looking a million times better than I hoped. Can’t wait to get my two sons some of their own.

Andrew Mitchem

Awesome customer service my bag got…

Awesome customer service my bag got lost and they replaced it no worries. I’ve also order custom jerseys and they turned out incredibly well

Samantha Haines

Outstanding company, product, service, and care

It's not often that you find a luxury brand that treats you like you matter. We selected Conway and Banks because they are known as a top company, but still our experience was above and beyond what wa...

Thomas Kulzer

Great quality bag

Easy to order, received timely. Bought one for my older grandson … he liked it especially the compartments. So bought another for my younger grandson. Good quality bags. Like yellow interior which...

Scott Williams

Looking for a hockey goalie bag

Looking for a hockey goalie bag, I came across this website, Conway and Banks Hockey Co. In looking at this bag, I saw from other reviews and product descriptions, the bag holds easily 34+1 leg pads a...

Jon

Need better shipping contracts, no response from customer service

The shipping cost listed was going to be $52 for one adult bag, or $104 for the one adult bag plus one very tiny tape/scissors accessory bag. Does that make sense to anyone? I also had questions befo...