123-flowers.co.uk

3.1
3.1 Based on 41 reviews

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Average Rating

3.1

/
5

41 Reviews

5 Star
39%
4 Star
9%
3 Star
2%
2 Star
16%
1 Star
34%

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Review Time

Dawn
Very Unhelpful

I wish I had read reviews beforehand . I had ordered some flowers, to say thank you to a friend and was very disappointed by the flowers delivered. I ordered the Peruvian Lily and Rose, which should have been a very full bouquet of roses and lilies as per their website. What was received was an extremely poor quality and very sparse substitute, which looked like something pilfered from a graveyard. I have never, ever received flowers in this form before from any other florist, whether it be online or otherwise. They were not as advertised and consisted purely of greenery. I can make an allowance for slight variations, but the flowers delivered were totally unacceptable and looked nothing like the pictures shown on their website. I will not be using this company again nor will I recommend them to anyone. Save your money and go elsewhere.

1
Date of experience: Sep 16, 2025
Marie Taboada
Just ordered my 4th bunch of flowers…

Just ordered my 4th bunch of flowers since discovering 123, the 3 previous recipients have absolutely loved their deliveries as I'm sure this one will. Great quality & amazingly arrive as seen in the online pics (minus vase of course!)Oh &they last for ages too. Thank you so very much 123!

5
Date of experience: Sep 16, 2025
Heidi Cullen
Didnt deliever the flowers and havent…

Didnt deliever the flowers and havent had a response to emails

1
Date of experience: Sep 15, 2025
Kirsty
Disappointing Bouquet

Ordered a bouquet of flowers from the website, ordered a bright vibrant pink bouquet to cheer someone up. Did not expect an exact match to the website but expected similar brightness in flowers, although the recipient was pleased with the flowers they were nothing like what I ordered, when I emailed with my concern I was told my images had been reviewed by the florist manager and the flowers were of good quality and matched the size ordered ( I wasn’t disputing the size at all) and I should follow the flower care guide.Extremely disappointed would not use again and definitely would not recommend.

2
Date of experience: Sep 15, 2025

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Business Details

  • Loved your 123 Flowers experience? 🌸 Leave us a review on Trustpilot and help us spread the joy! 🌟

  • language https://www.123-flowers.co.uk

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