Review Time
I ordered flowers from this company as they advocated 24 hour delivery. I placed an order on Monday 17th November expecting delivery on Tuesday 18th November. However this date came and went NO FLOWERS Next day came, again no delivery. Royal Mail finally delivered them on Thursday 20th November. If you cannot keep to what you are saying don't advertise as such.
The ordering process was good. The flowers arrived on time . Can't fault the company . But royal mail who delivered is another matter. Box was badly damaged. Luckily flowers and bear that came with them was there. Contact with customer service was good and complain was sorted out quickly.
I ordered a ยฃ40 bunch of flowers and a ยฃ5 bunch arrived at my sick friends house. How embarrassing. I don't know who the florist is, Royal Mail was keeping me informed. I really wish I could include photo's, I would NEVER EVER use them again. Please don't. I send flowers all the time so thought I would try them instead of Marks or a florist close to the recipient. Honestly you have no idea how upset I am.
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