123-flowers.co.uk

3.1
3.1 Based on 41 reviews

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Average Rating

3.1

/
5

41 Reviews

5 Star
39%
4 Star
9%
3 Star
2%
2 Star
16%
1 Star
34%

Filtered Reviews

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Review Time

Not able to deliver!

I was contacted the day before my order of bouquet was due 2 b delivered for a special birthday for a family member that they were unable to deliver due to the location!Very disappointed & will not be using this company again.

1
Date of experience: Nov 19, 2025
Siddharth Singhal
Complete rip off!

Complete rip off!Ordered flowers for my wife's birthday. The flowers received looked nothing like that of the picture. The roses were dull and dried. Looked like the flowers had been recycled. Will never use them again. Delivery was timely.

2
Date of experience: Nov 18, 2025
Mary  Hancock
Disappointed to say the least

I ordered flowers from this company as they advocated 24 hour delivery. I placed an order on Monday 17th November expecting delivery on Tuesday 18th November. However this date came and went NO FLOWERS Next day came, again no delivery. Royal Mail finally delivered them on Thursday 20th November. If you cannot keep to what you are saying don't advertise as such.

2
Date of experience: Nov 17, 2025
Janet Evans
Really pleased with the service givenโ€ฆ

Really pleased with the service given by 123 flowers,the flowers my friend received were in bud and soon blooming,I would recommend my friends and family to use 123 flowers.

5
Date of experience: Nov 12, 2025
Margaret Ballantyne
Birthday flowers

The ordering process was good. The flowers arrived on time . Can't fault the company . But royal mail who delivered is another matter. Box was badly damaged. Luckily flowers and bear that came with them was there. Contact with customer service was good and complain was sorted out quickly.

4
Date of experience: Sep 25, 2025
Tamara
Fantastic flowers at a great price

Fantastic flowers at a great price! Marvellous service and swift delivery, I highly reccommend 123 Flowers!

5
Date of experience: Sep 25, 2025
Karen  Green
No stress ordering

So simple to use, Heathrow selection of flowers.

5
Date of experience: Sep 24, 2025
Older savvy tourist!
PLEASE don't use them

I ordered a ยฃ40 bunch of flowers and a ยฃ5 bunch arrived at my sick friends house. How embarrassing. I don't know who the florist is, Royal Mail was keeping me informed. I really wish I could include photo's, I would NEVER EVER use them again. Please don't. I send flowers all the time so thought I would try them instead of Marks or a florist close to the recipient. Honestly you have no idea how upset I am.

1
Date of experience: Sep 24, 2025
Sharon Morris
Late delivery

Late delivery, flowers in poor condition and a quarter of size of photo. Very disappointing would not use again

1
Date of experience: Sep 24, 2025
J B Jessett
First time customer

All very straightforward

4
Date of experience: Sep 24, 2025

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Business Details

  • Loved your 123 Flowers experience? ๐ŸŒธ Leave us a review on Trustpilot and help us spread the joy! ๐ŸŒŸ

  • language https://www.123-flowers.co.uk

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