1stopbedrooms.com

4.8
4.8 Based on 161 reviews

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Average Rating

4.8

/
5

161 Reviews

5 Star
91%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Mrsky6644
Disappointing Experience with Missing Parts

Purchased a cabinet as a Christmas gift two months in advance. However, when the recipient tried to assemble it during the holidays, several components were missing. Upon reaching out to the manufacturer, they declined to provide the necessary parts since it had been more than two months since the purchase. Extremely unsatisfactory customer service. A reliable company would have offered the needed parts.

1
Date of experience: Jan 02, 2026
Wesley Patterson
Extremely satisfied with the overall experience!

Extremely satisfied with the overall experience! I purchased a sleeper couch and loveseat online at an excellent price, including free white glove delivery. While there was a slight delay from the original delivery date, the team did an excellent job of keeping me informed about the status. The delivery personnel were fantastic. Scheduling was simple, and they provided regular updates. They delivered inside, set everything up, and took away all the packaging. I would definitely order from them again and will recommend their services to others!

5
Date of experience: Dec 31, 2025
Danicu0178
Excellent options and pricing.

Fantastic value and variety. I appreciate that their products are readily available, so I don't have to endure long shipping delays like with other major retailers!

5
Date of experience: Nov 30, 2025
Amber
Great customer service

Great customer service

5
Date of experience: Nov 03, 2025
Kasey L
Top Notch Service

This is the best customer service I've had in a very long time!!! Excellent!

5
Date of experience: Nov 03, 2025
Mary
Joe was very helpful and patient with…

Joe was very helpful and patient with all are questions and concerns. He was very knowledgeable about the items we ordered. I was in the process of ordering online, but he did everything for us.

5
Date of experience: Nov 03, 2025
John
They answered the call on a Sunday…

They answered the call on a Sunday night were extra extraordinarily helpful so I gladly purchased this wonderful living room set at a fair value for the quality.

5
Date of experience: Nov 02, 2025
Adamntios
Superior customer service even on…

Superior customer service even on weekends with the best pricing for product, extended warranty/insurance and all inclusive white glove delivery service on my products. Simply the best!

5
Date of experience: Nov 02, 2025
Mary
Only received 1/2 of order so far

Only received 1/2 of order so far, but the 1/2 I received is good.

3
Date of experience: Oct 31, 2025
Susan
Great project at a very competitive…

Great project at a very competitive price.

5
Date of experience: Oct 31, 2025

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