1stscenic.co.uk

4
4 Based on 20 reviews

For great value double glazing and 1st class service, visit 1st Scenic. Based in Orpington, we're well placed to serve clients across Kent....

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Average Rating

4

/
5

20 Reviews

5 Star
71%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
24%

Filtered Reviews

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Review Time

Jenny Powell
Top job

Absolutely without shadow of doubt a brilliant company. I’m am so pleased with everything from initial quote right through to the fantastic installation by Sam and Luke. They did an outstanding job not a mark inside or out, you wouldn’t know they have been here. Also to add the look and quality of the product is fantastic.

5
Date of experience: Sep 23, 2024
EmmaPieterse_21
great customer service and fitters

We had a very good experience with this company, from the sales, very knowledgeable and calm person that didn't insist on the sale, to a very good team of fitters. Our door looks incredible, just what we need!

5
Date of experience: Mar 08, 2024
Jodie Brooks
Excellent installation and service

Our installation was a new composite front door with side lights, and a new glazed porch door with side lights. We are very pleased with it - it looks smart and has completely transformed the entrance to our home. We received excellent service throughout the process, from Dave in Sales, through Debbie in Admin and our fitters Steve and Eamonn. Many thanks for doing such a good job.

5
Date of experience: Feb 02, 2024
Samson C.
Great end result!

Firstly, I must say that I LOVE my new Red Solidor London Door. I have a 1930's house which needed a slightly smaller gauge and pairing back of some rendering around the door and other companies I contacted couldn't really help me so 1st Scenic came to the rescue. The sales team weren't pushy at all and I felt supported throughout the process. I was contacted ahead of the expected date for installation a week before it was due. My only not-so-good experience came on the day of installation (hence knocking a star off my rating) it took two additional days of waiting for the door to be installed and communication wasn't the best at this point. That being said, I was extremely impressed with the work that went into my doorframe (which was in a worse state than expected), and the door looks amazing. Despite another issue with the lock which was rectified immediately, I am happy to recommend 1st Scenic.

4
Date of experience: Jan 14, 2024
Abe Cook
Wow ! What an excellent Company

Wow !! What an excellent, well run Family Company, from start to finish the whole process was above excellent, from Sam to Debbie and The fast and efficient fitters on the day, nothing was too much trouble,A big thank you & we are so happy with our lovely new window. 👍👍👍

5
Date of experience: Sep 26, 2023
Fern Price
Excellent service

Excellent service. The installation teams were brilliant, tidy, friendly and worked so hard. We could not fault them. Highly recommend

5
Date of experience: Sep 22, 2023
Sibyl
Excellent customer service

I've been a 1st Scenic customer for 4 years. I had a problem a while ago but since the company has been under new ownership, I have found 1st Scenic to be incredibly customer-focused, quick to respond to my questions, and very fast to turn things around. The team are friendly, professional, and respectful. After fitting my new patio doors, they left the place clean and tidy. Even the after-sales and customer service are very responsive and I felt in safe hands. The price was very reasonable and I'm very happy with the quality. I will always use them for glazing and doors and highly recommend them to everyone looking to replace doors and windows. They genuinely care about their customers and this made the whole experience of dealing with them a joy. I highly recommend them.

5
Date of experience: Jul 07, 2023
Andreea
Awful experience

Awful experience.

1
Date of experience: Sep 22, 2021
Have a leaking roof on conservatory…

Have a leaking roof on conservatory roof, company inadequately insured for damage caused. Still fighting against a rude and aggressive staff after 4 years don't touch with a barge pole

1
Date of experience: Dec 27, 2020
Conor Taylor
Guttering Soffit & Fascia replaced

All the Guttering, Soffit & Fascia were replaced. The two fitters done a neat & tidy job taking away all the rubbish working through the bad weather.I would be happy to use them again.

5
Date of experience: Oct 21, 2020

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