Name: acornstairlifts.co.nz
Telephone: 0800782475
Rating: 4.8

Bokorat29 Guest

Outstanding support throughout the journey

The customer service was exceptional from beginning to end. The installer was fantastic and worked hard for five hours, while the management team provided regular updates.

Date of experience: Dec 15, 2025

WK48 Guest

3 months ago

Fantastic product

We received exceptional service before and after from the team. The installation was smooth and timely, and the product itself is outstanding. We would highly recommend both the product and the team.

Date of experience: Nov 14, 2025

enfantsLV85 Guest

3 months ago

Excellent customer support throughout the process

The customer service was outstanding before, during, and after the installation. The installer worked diligently for five hours, and the office manager kept us informed throughout.

Date of experience: Nov 13, 2025

ImDokaan Guest

3 months ago

Impressive service.

The service was excellent. Everything was completed on schedule and exactly as promised.

Date of experience: Nov 10, 2025

LMonst3r Guest

4 months ago

Inspection and installation process

The entire process, from site inspection to installation, was clear and well-communicated. Both the inspector and the installer were fantastic. It was a pleasure to have them at our property, and the office team was very helpful.

Date of experience: Oct 13, 2025

Rhonda Carter Guest

6 months ago

Stairlift performance review

The stairlift worked exactly as I needed. There was a minor issue with the charging station placement, but overall, the experience was positive. I appreciate the service provided, especially during my current health challenges.

Date of experience: Aug 28, 2025

Joyce Guest

6 months ago

Exceeded all expectations

All promised deadlines were met without any issues. The installation was as discussed, and comprehensive instructions on using the lift were provided. The installer was polite, tidy, and professional. Overall, we are very satisfied and would highly recommend the service.

Date of experience: Aug 27, 2025

WL56 Guest

7 months ago

Positive experience after exploring options

After researching various options for chairlifts, we decided to move forward after meeting the installer. The installation was completed in one day, and everything was as promised. Although we faced a minor issue later, it was resolved promptly. We are very pleased with the service and the staff.

Date of experience: Jul 24, 2025

Louis C. Guest

9 months ago

Restoring independence at home

After my accident, using the stairs became a major challenge. Installing a stairlift has truly changed my life. It allows me to move between floors safely and comfortably. The installer was professional and provided thorough training, which made using the lift easy from the start. I highly recommend this solution for anyone facing similar mobility issues.

Date of experience: May 29, 2025

Ollie Patterson Guest

9 months ago

Grateful for excellent service and product

We are thrilled with our stairlift. From the initial consultation to the follow-up service, everything has been professional and seamless. The installation was done efficiently, and communication was excellent throughout. We feel safe and comfortable in our home thanks to this service.