Name: adagio.com
Telephone: 000000000
Rating: 4.6

Lloyd Lachow Guest

Excellent vendor: Adagio

I've been buying tea from Adagio for a few years. Consistent high quality, huge selection, reasonable prices, fast shipping, responsive customer care.

Date of experience: Dec 01, 2021

Bree Guest

4 years ago

Fast and safe shipping

Fast and safe shipping, excellent selection. The rewards program is fair. No issues.

Date of experience: Nov 30, 2021

Matthew Guest

4 years ago

Decent tea. Poor customer service.

The tea is good. But don't bother contacting customer service if your package is delayed. Our order has been "on the way" for three weeks (they estimated 2-4 days). It is clear from the tracking that something went wrong, but customer service responded by telling us that this is all normal and that if we wanted it in a timely manner we should have paid for expedited shipping. Even when FedEx admits that something is wrong. At this point, we will be returning and ordering from a company that takes things like this seriously and actually tries to help their customers.Edit to reply to Adagio's comments: I would like anyone else reading their reply to note that it took three weeks of package delays and around 8 emails to get the bare minimum of action on their part (filing a trace on a package).So, yes, what they are saying is true. But ask yourself, is it worth the hassle to order from this company? Because if something goes wrong, it will be viewed as the customer's fault.

Date of experience: Nov 23, 2021

Mary Guest

4 years ago

Great source for many varieties of teas and accessories

I've ordered a couple of times from Adagio Teas. The first time was several samples to get an idea of their products. I really loved several, so went back and ordered larger bags of many.Both orders arrived fast and were correct. So far, I'm really enjoying it!

Date of experience: Nov 21, 2021

Patricia Allen Perry Guest

4 years ago

Quick delivery

Quick delivery. Teas are enjoyable.

Date of experience: Nov 16, 2021

Jus Guest

4 years ago

The tea is delicious

The tea is delicious! Very fresh, high quality and the price is reasonable.

Date of experience: Nov 08, 2021

Jaclyn Dubbs Guest

4 years ago

Great site

This is one of my most trusted sites for purchasing tea online. The transactions are always very smooth, the shipping is fast, and the products are great!

Date of experience: Nov 04, 2021

anon Guest

4 years ago

Great Experience

I've had great experiences with adagio's teas and shipping time, as well as their customer service the one time I did contact them. I'm glad my friends highly recommended them to me!

Date of experience: Nov 02, 2021

Ginger Frydrych Guest

4 years ago

Adagoi Teas are freaking awesome

Adagoi Teas are freaking awesome. I've tried many throughout the years. There are several I've been repurchasing and will continue to do so. I love that they have sampling options so you can try it for pennies before commiting to a larger quantity. 99% of their description on the teas are spot on.

Date of experience: Oct 25, 2021

Tealy Guest

4 years ago

I love tea

I love tea. I always order from them at least once a year. I love that you can buy a blend or customize and create your own. I had something missing from an order once and messaged them about it. They got back so fast and fixed the problem. It was a wonderful experience.