Name: adagio.com
Telephone: 000000000
Rating: 4.6

Vicki Martin Guest

Best Tea Out There

Adagio has a superior quality and selection of teas compared to any other store out there. They have always provided excellent customer service and I have loved every tea I have ever purchased.

Date of experience: Oct 22, 2020

Wake Cutter Guest

5 years ago

Adagio Teas are Fantastic!

Adagio Teas are fantastic! Fresh and flavorful. Fast shipping on orders and the customer service from the company is great. Highly recommend!

Date of experience: Oct 20, 2020

Lisa Thomas Guest

5 years ago

Honest

Honest, dependable service and fantastic tea every time

Date of experience: Oct 17, 2020

TINA Guest

5 years ago

Vast selection of quality teas

Vast selection of quality teas. Very fair prices.

Date of experience: Oct 17, 2020

reena varshney Guest

5 years ago

It was a great experience

Date of experience: Oct 16, 2020

Anne Marchetti Guest

5 years ago

A box of comfort

Receiving a package from Adagio teas is opening a box filled with warmth and comfort that invariably brings a smile to my face. Their delivery time is remarkably quick!

Date of experience: Oct 12, 2020

Galatea DeLapp Guest

5 years ago

An awesome fun company with quality…

An awesome fun company with quality products and the most generous of rewards programs that ties you into a wonderful community of other tea fans.

Date of experience: Oct 11, 2020

Crystal Bearden Guest

5 years ago

Dependable Quality

Adagio is my go-to for quality, affordable teas. They always have something new to try in addition to my long-time favorites. Shipping is quick and reliable, and I really appreciate the carbon offset.

Date of experience: Oct 07, 2020

J SPaz Guest

5 years ago

nice tea

very smoky and meaty tea. well rounded flavors.

Date of experience: Oct 03, 2020

Mark L. Guest

5 years ago

I WAS a customer of Adagio for 12+ yrs

I was a customer of Adagio for 12+ yrs. I spent over $1000 over those 12 yrs. I've purchased many teas and teaware. I have never been disappointed. I have always received what I order, quickly and it has always been of the highest quality. I read the description of the toasTEA and because of the reputation they built with me, I ordered it assuming it would again, exceed my expectations. It fell FAR short of meeting my expectations. I struggle to see how it could meet anyone's expectations unless you prefer to eat tea leaves and burn your lips as you drink your tea. I asked for a return via the website and it was stated that I would receive back the purchase price of the product but I would be responsible for shipping (I was offered to print a return label from their site for $6.99). If it were my mistake - I ordered the wrong color , I didn't like the box, whatever - I understand. But when a product does not perform as advertised, I expect the company to make it right at no cost to me. After half-a-dozen email exchanges with customer service, they refused to credit me for shipping; even knowing my purchase history and that it was my first return for anything in 12 yrs. Small company or big company, that's inexcusable in my opinion. It felt very much like when you go to make a claim on your insurance and the insurance company fights you tooth and nail to NOT do the right thing - but with a smile and plenty of "I'm sorry" and "I understand". I'm afraid they don't understand.