adagio.com

4.6
4.6 Based on 443 reviews

Fresh tea, cool accessories and plethora of useful information. Adagio Teas is the most popular tea store online, with stellar customer service marks....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

443 Reviews

5 Star
85%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
8%

Filtered Reviews

Filter Reviews

Review Time

Harwood Butler
This tea company has so many choices…

This tea company has so many choices for all different tastes of people. They offer honey and sugar to put in the tea as well

5
Date of experience: Mar 13, 2025
Renee Irvin
This tea company has so many choices…

This tea company has so many choices for all different tastes of people. They offer honey and sugar to put in the tea as well

5
Date of experience: Mar 13, 2025
MrShiya38
Great company

Absolutely wonderful company to buy from!

5
Date of experience: Mar 04, 2025
Jessica Russell
Great company

Absolutely wonderful company to buy from!

5
Date of experience: Mar 04, 2025
Cindy T.
I first heard about Adagio Tea when…

I first heard about Adagio Tea when ordering my Lardera coffee beans. So why not try the tea. I'm hooked. Each and every blend is amazing. The teas are all labeled High, Lo or No caffeine which is truly helpful. Whether you order a bag or individuals they are all fresh and smell as good as they taste. The communitea box is a great value and fun!

5
Date of experience: Mar 03, 2025
Pamela Pinskey
I first heard about Adagio Tea when…

I first heard about Adagio Tea when ordering my Lardera coffee beans. So why not try the tea. I'm hooked. Each and every blend is amazing. The teas are all labeled High, Lo or No caffeine which is truly helpful. Whether you order a bag or individuals they are all fresh and smell as good as they taste. The communitea box is a great value and fun!

5
Date of experience: Mar 03, 2025
Georgene Brown
HORRIBLE customer experience

HORRIBLE customer experience as a first time purchaser. I placed an order for $26 and let them know I never received it. Customer service suggested it was my fault for not grabbing the package immediately after arrival (I travel for work and I have locked mailboxes for all mail in my apartment and have never had an issue). I went to open it one week later, which is very reasonable in my opinion. I also waited to see if it showed up as they suggested it could have been a miss-scan. They told me to wait and then they contacted USPS to start an investigation. I was told that USPS says they delivered the package and if I didn't have it then I should reach out to them. They refused to refund me or send a replacement order and made me feel like I was the one at fault. BUYER BEWARE! Looks to me it’s a normal occurrence looking at the review before mine. **UPDATED** as of 2/22Company responded to this comment stating that they have reached out for a replacement and that I may have missed the email. When I went to my email, rest assured, they had sent that email RIGHT BEFORE they commented to cover themselves and be able to respond to my comment saying I was not accurate. I believe they never would have done so without me leaving a bad review. This company has some untrustworthy practices and I will not order from them again.

1
Date of experience: Feb 12, 2025
Michelle U.
HORRIBLE customer experience

HORRIBLE customer experience as a first time purchaser. I placed an order for $26 and let them know I never received it. Customer service suggested it was my fault for not grabbing the package immediately after arrival (I travel for work and I have locked mailboxes for all mail in my apartment and have never had an issue). I went to open it one week later, which is very reasonable in my opinion. I also waited to see if it showed up as they suggested it could have been a miss-scan. They told me to wait and then they contacted USPS to start an investigation. I was told that USPS says they delivered the package and if I didn't have it then I should reach out to them. They refused to refund me or send a replacement order and made me feel like I was the one at fault. BUYER BEWARE! Looks to me it’s a normal occurrence looking at the review before mine. **UPDATED** as of 2/22Company responded to this comment stating that they have reached out for a replacement and that I may have missed the email. When I went to my email, rest assured, they had sent that email RIGHT BEFORE they commented to cover themselves and be able to respond to my comment saying I was not accurate. I believe they never would have done so without me leaving a bad review. This company has some untrustworthy practices and I will not order from them again.

1
Date of experience: Feb 12, 2025
Emmanuel Sanders
Great Tasting Teas

I tried these teas on a sample order and have been quite pleased with each one. The website has tutorials on how to brew teas properly and I must admit that following these guidelines, my teas have come out tasting better than before. I will definitely continue to purchase more teas from Adagio Teas :D

5
Date of experience: Feb 05, 2025
Lupe Alsidez
Great Tasting Teas

I tried these teas on a sample order and have been quite pleased with each one. The website has tutorials on how to brew teas properly and I must admit that following these guidelines, my teas have come out tasting better than before. I will definitely continue to purchase more teas from Adagio Teas :D

5
Date of experience: Feb 05, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Fresh tea, cool accessories and plethora of useful information. Adagio Teas is the most popular tea store online, with stellar customer service marks.

  • language https://www.adagio.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More