Review Time
I love their teas and the selection but the customer service is terrible! I contacted them when an order had been marked as delivered but I didn't receive it. They told me to wait and then they contacted USPS to start an investigation. 3 weeks later I was told that USPS says they delivered the package and if I didn't have it then I could contact the police department for a stolen package. They refused to refund me or send a replacement order and made me feel like I was the one at fault. The order total with shipping and tax was $30.75! Buyer beware!
I love their teas and the selection but the customer service is terrible! I contacted them when an order had been marked as delivered but I didn't receive it. They told me to wait and then they contacted USPS to start an investigation. 3 weeks later I was told that USPS says they delivered the package and if I didn't have it then I could contact the police department for a stolen package. They refused to refund me or send a replacement order and made me feel like I was the one at fault. The order total with shipping and tax was $30.75! Buyer beware!
First time with Adagio Teas. . .buying online you often hope on a wish and a prayer that your purchase is worth the hard earned dough! To say that I have been thoroughly impressed is an understatement. Shipping was fast. . peach tea is hard to do well loose leaf and alas I've found it. The raw honey is wow. . .I thought I knew honey. . this is exceptional honey and worth the indulgence. Fast shipping, excellent packaging. . .the products thus far exceed expectations which is hard to do where I am concerned. I'm hooked. :-)
First time with Adagio Teas. . .buying online you often hope on a wish and a prayer that your purchase is worth the hard earned dough! To say that I have been thoroughly impressed is an understatement. Shipping was fast. . peach tea is hard to do well loose leaf and alas I've found it. The raw honey is wow. . .I thought I knew honey. . this is exceptional honey and worth the indulgence. Fast shipping, excellent packaging. . .the products thus far exceed expectations which is hard to do where I am concerned. I'm hooked. :-)
Beware that Adagio Teas makes the return process very confusing. Customer service wasn't very helpful. Tried to blame me for not finding the return label when they don't even bother emailing the label to you. They were quick to respond to my friend who wanted a store credit though! Go figure.PS. Waiting for the sassy response back like the other negative reviews here ;)
Beware that Adagio Teas makes the return process very confusing. Customer service wasn't very helpful. Tried to blame me for not finding the return label when they don't even bother emailing the label to you. They were quick to respond to my friend who wanted a store credit though! Go figure.PS. Waiting for the sassy response back like the other negative reviews here ;)
Claim your business profile now and gain access to all features and respond to customer reviews.
Fresh tea, cool accessories and plethora of useful information. Adagio Teas is the most popular tea store online, with stellar customer service marks.
smokersconnect.com.au
wsjwine.com
www.thcahempire.com
vapeloft.com
epiccellars.com
www.oldspikeroastery.com
birchgin.com
oraclehf.com
masonbrite.com
elementvape.com