Review Time
Bought a Dacia Sandero a year ago and had no end of problems with it. Had a fault wiper motor, a faulty horn and gear changing problems that were diagnosed to be the clutch. This company were very brash and rude to me when I called about these problems, but agreed to fix them for me. I had all 3 problems 'fixed' by Advantage motors, but the gear changing problem remained and the other 2 problems cropped up again a few months later. Luckily my finance company helped me all the way through this and finally got the car independently examined. They ruled in my favour and agreed to take the car back off me and cancel the agreement. Over all this, Advantage motors have never once apologised or taken full responsibility. I have no doubt they will come back with a reply putting this on me somehow, but the fact the car was rejected by the independent investigators and the finance company should tell you all you need to know.
Their reply.
Advantage Vehicles LTD (Owner)
Hi Colin, thanks for your review, it shows our reviews are genuine.
We do take customer satisfaction very seriously and I’m sorry to hear you’re unhappy.
Yes, you did bring the car back and we fitted a new clutch and wiper linkage, the horn issue was the fact that you were pressing the airbag squib instead of the horn button on the indicator stalk. We then heard nothing from you for nearly 12 months, in which time you managed to do nearly 9500 miles in an apparently faulty car, you also managed to get a 12 month MOT on the vehicle on 20/1/2026.
I’ll let people make their own mind up on this one, but I certainly wouldn’t be driving 9500 miles in a faulty car that was difficult to engage gears.
Regards Simon
My reply:
I am not an idiot so please don't know make me out to be so. I was using the stalk to press the horn and it was NOT WORKING. The garage that replaced it, the finance company and the independent all saw this first hand.
The car was still drivable, thag does not mean the faults did not exist. I even drove it to you with the faults that you 'fixed' proving that you knew the faults were real. The wiper motor gave up after you 'fixed' it, and once again, the independent investigator amd the garage that fixed it saw this with their own eyes.
How about taking some accountability for you your shoddy customer service instead of making false comments back to my legitimate complaints.
Thank you
Bought a Dacia Sandero a year ago and had no end of problems with it. Had a fault wiper motor, a faulty horn and gear changing problems that were diagnosed to be the clutch. This company were very brash and rude to me when I called about these problems, but agreed to fix them for me. I had all 3 problems 'fixed' by Advantage motors, but the gear changing problem remained and the other 2 problems cropped up again a few months later. Luckily my finance company helped me all the way through this and finally got the car independently examined. They ruled in my favour and agreed to take the car back off me and cancel the agreement. Over all this, Advantage motors have never once apologised or taken full responsibility. I have no doubt they will come back with a reply putting this on me somehow, but the fact the car was rejected by the independent investigators and the finance company should tell you all you need to know.Their reply.Advantage Vehicles LTD (Owner)Hi Colin, thanks for your review, it shows our reviews are genuine.We do take customer satisfaction very seriously and I’m sorry to hear you’re unhappy.Yes, you did bring the car back and we fitted a new clutch and wiper linkage, the horn issue was the fact that you were pressing the airbag squib instead of the horn button on the indicator stalk. We then heard nothing from you for nearly 12 months, in which time you managed to do nearly 9500 miles in an apparently faulty car, you also managed to get a 12 month MOT on the vehicle on 20/1/2026.I’ll let people make their own mind up on this one, but I certainly wouldn’t be driving 9500 miles in a faulty car that was difficult to engage gears.Regards SimonMy reply:I am not an idiot so please don't know make me out to be so. I was using the stalk to press the horn and it was NOT WORKING. The garage that replaced it, the finance company and the independent all saw this first hand.The car was still drivable, thag does not mean the faults did not exist. I even drove it to you with the faults that you 'fixed' proving that you knew the faults were real. The wiper motor gave up after you 'fixed' it, and once again, the independent investigator amd the garage that fixed it saw this with their own eyes.How about taking some accountability for you your shoddy customer service instead of making false comments back to my legitimate complaints. Thank you
Turned up to view two vehicles on the 16th December after having to unexpectedly scrap one of our cars. Visited many other car sales in the area that we walked away from feeling deflated to say the least. The team here were outstanding! No pushy sales pitch, or telling us what they think we should be looking at etc. As we had travelled from North Wales, Simon and his team went above and beyond for us. Shuffling commitments around so that they could put a fresh MOT on the car and carry out a service, whilst Simon sent us off for afternoon tea. My new MERCEDES-BENZ A-CLASS 1.5 A180 CDI Sport Hatchback has been brilliant. No issues, 3 month warranty. Very happy customers indeed. Wouldn't hesitate to return when we are ever in the market for another car! Highly recommend! 👌
Just purchased a car from advantage cars rotherham So easy had a great test drive then agreed a price came to collect car a couple of issues but was sorted out there and then all friendly staff made the process very easy
Just cannot praise Simon and his team,had a problem with my car took it back and Simon repaired the car free of charge which he didn't have to as car wad out of warranty. These guys are just amazing they will do anything in their power to assist .Just cannot praise them enough. Highly recommend. Once again thank you Simon for all your help.I just wish there were more people like you and your team around.
These guys never fail to amaze me car number 4 over 10 year period . Simon and his team always go beyond any other used car dealership I've visited . Even to the point where they offered delivery of my car no mater where I was in the country . Thank you again
Super happy!!!!I love my Astra SriThe pre sale service and prep was excellent and the lads have changed parts i wasn't expecting!!They guys there are really freindly and NOT in the slightest bit pushy or pressure sales driven.Overall, a really refreshing way to buy a lovely car.Even though we live 30miles away, I will definitely look them up when we change the other car 👌
Yet again these guys never fail this is my 4th car ive bought from advantage vehicle's so If your in the market for a quality used car these are the guys to speak to , browsing through there website I saw a bmw 320d i liked the look of .There were many photos and a detailed video of all there carsI spoke to a chap called Norbert , who was extremely helpful. He explained the full processWithin a short period of time I was the happy owner and they delivered it to my door , I've owned the car about a month now and yes it's awesome 👌Thank youTo the whole team I'll be back when I'm in need of another car for a family member .
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