Review Time
I placed an order for a heated gilet and power bank on 22nd November. Initially, there were no reviews available, but now I've come across similar complaints. I haven't received my order, the tracking information is non-functional, and my emails have gone unanswered. The management contact is just a generic email.
I ordered a body warmer two weeks ago, and it arrived on December 4th, but it was the wrong size. There was no battery included, nor any documentation for returns. My calls have gone unanswered. Many online reviews confirm this company is a scam.
I ordered one jacket and was offered another at a discount. I received confirmation for one jacket but nothing for the second, yet two payments were taken from my account. I tried calling and emailing but have received no response. Should I seek a refund from my bank?
I placed an order for a heated vest and power bank on November 22nd. Initially, there were no reviews, but now I've seen multiple complaints. I haven't received my order, the tracking doesn't work, and my emails go unanswered. The management contact is a Gmail account.
I ordered a heated jacket from this company, believing it was based in the UK. Their website promised free returns with an enclosed label, but there was none. I tried to contact them, but their phone was off and emails went unanswered. After a week, I received an email asking for a photo, but it's been ten days without a response. My payment went to a company in a different country, and most reviews from customers feel scammed. I'm starting to think I won't receive any return instructions or a refund.
WARNING: THIS IS A SCAM SITE! Goods are shipped from China, and this company, supposedly based in a specific location, doesn't exist. I usually research thoroughly before ordering online, but I made a poor decision. They don't respond to emails or answer calls, and I'm doubtful about receiving my order. I will be requesting a chargeback from my bank. UPDATE: Gloves finally arrived after nearly two weeks. They are nothing like advertised, and there was no return label included.
This feels like a scam. I received a tracking reference that seemed legitimate, indicating my order was picked up. However, it later showed as dispatched from China via a different courier. I still haven't received my order. How is this company still operating?
Not worth a single star. I regret ordering from this company. As others mentioned, I rushed my order and received no replies to my emails or calls. The heated vest I ordered was not cheap. I mistakenly ordered the wrong size and tried to cancel within 12 hours, but my email was ignored, and I received the wrong size. They don't respond at all, and the phone line is dead. People like this disgust me. Please don't fall victim like I did.
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