Review Time
Working with Affordable Lamps was a great experience! I am an interior designer and was in search of the perfect fixture for a client project. Mark was phenomenal throughout the entire process helping me find the right piece and working with the manufacturer in obtaining samples, measurements, and customization specs to create exactly what my client wanted. He was always kind, courteous, efficient, reliable and helpful throughout the entire process. His communication skills were amazing as he kept me updated on timelines and information from the manufacturer. I would not hesitate to use Affordable Lamps again and look forward to working with Mark Sadighpour in the future. Thanks, Mark!
This company offers a wide (vast) selection of light fixtures to choose from. They pay both the shipping & sales tax. Best of all they guarantee your complete satisfaction or you can send it back for a full refund. I was looking for a replacement fixture for my lamp post whose fixture had been destroyed due to a car hitting it. I wanted something with a large stature similar to the one that was destroyed. I found exactly what I was looking for in a fixture made buy Melissa. I ordered the fixture but some how there was a mix up, I ordered a fixture that required only 1 medium base bulb. A criteria that I wanted. The fixture arrived, it was the size and style I was looking for but for some reason had a socket requiring 3 candelabra based bulbs. I emailed Eric immediately with my problem of the fixture having the wrong socket base, a socket that I was dead against. He responded immediately with a very simple solution. He had the manufacture, Melissa, simply send me a medium base 1 bulb socket, which was very easy to switch out, at no further cost to me. I did not have to pack back up the fixture and send it back for replacement and wait weeks between the return and replacement. The fixture I already had in my possession was to my specifications in a matter of a few days and ready to be mounted on my lamp post. This company stands behind what they sell. Responds very quickly to all correspondence, and resolves any problems that might accidently occur with an order very quickly. You can buy with confidence from this company and get a great price and value in the process!
advertised a sale price online. I ordered the product shown as in stock (not back order status) as it was 20% cheaper than Lumens sale price on same product. Later at noon I received an email indicating that it is not in stock and order was cancelled. Product is available in other similar colors. besides the issue with indicating item not in stock when site said it was the other issue is asking me to call to place the order. Online I used paypal for my protection. by phone I would have to give acredit card numberaway? No way Jose, Lumen got more of may business with an easy and hassle free order for the same product just $20 higher without wasting my time and without risks of disclosure of credit card number by usinbg paypal with free shipping too.Fortunately Lumens still had the color I wanted and in stock
By phone I ordered a Van Erp Mica table lamp and was assisted by Michael. He provided over-the-top outstanding customer service (a rarity these days). He made the whole process smooth, easy and even gave me the lowest price I could find on the internet. I wish I could received this level of customer service all the time. So, on a scale of 1-10, I would give Michael a 10,000. Thank you Michael!!!
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