Review Time
Our experience working with the Afrozeh brand has been highly positive. The CX team demonstrates a strong level of professionalism, efficiency, and commitment to service excellence.
Syed Hassan Shah Bukhari, who leads the CX function, is a true professional with a clear focus on operational quality and customer satisfaction.
Afrozeh’s team delivers consistent, well-structured, and reliable services. We appreciate their responsiveness and collaborative approach, and we would confidently recommend them.
I ordered an outfit in November and received it in mid-January. The stitching was poorly executed, the neckline was excessively large, and the length did not match the description on the website. The service was lacking, and the quality was subpar. I won't be ordering from this seller again; it wasn't worth the money I spent. They seem to have edited images on the website, making the outfits look different. I raised a complaint and was instructed to return the outfit to reach back in another country within 5 days, despite it taking nearly 2 months to arrive. Even then, I was told I wouldn't receive a refund, only a coupon code.
I ordered an outfit in November and it arrived in mid-January. The stitching was poorly executed, the neckline was excessively large, and the length was nothing like what was described on the website. The service was disappointing, and the quality was unacceptable. I won't be ordering from this seller again as it wasn't worth the money I spent. They appear to have edited the images on the website, making the outfits look different. I filed a complaint and was told to return the outfit to reach back in another country within 5 days, even though it took them nearly 2 months to deliver it. Furthermore, I was informed that I wouldn't receive a refund, just a coupon code.
This brand offers very poor service. I pre-ordered a dress, and after waiting over a month, they kept giving me excuses. Eventually, I was told that the dress would no longer be produced. I am appalled and will not recommend or order from them again. I plan to share my experience on social media to warn others.
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With a legacy of pioneering in the field of fabrics and 3 generations worth of experience, Afrozeh brings a premium clothing line of the finest fabrics.
Intricate designs and eye catching subtle colors on all fabrics including premium Chiffon and Lawn will surely leave you awestruck. We focus on providing the best of the best to our customers through our premium sense of aesthetics. Connecting to our customers through our final products and service is what we aim for.
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