Review Time
We provided our flights details but the provider of the parking charged is an extra £25 as they claimed the times were wrong. We gave the flight code, so this could've easily been avoided. Also the price said it was £7 for the entry and exit fee, which sounded as if this was a one off fee. In fact it was £10 to get in and then another £10 to get out. I would advise using LDN Stansted official parking, avoid this at all costs. The agent from the provider (SMG VALUE PLUS - MEET AND GREET) also had no idea about the meet and greet service when we called after landing, had to argue it with them before they realised their mistake. Avoid these too.
This company is 100% dodgy.I dropped my car off with them, and when I picked it up, I immediately noticed several serious issues:The dashboard had been tampered with – panels were clearly disturbed.All my coins and loose change were missing.I had vehicle documents inside, and I now suspect copies may have been taken.Most importantly, based on what I found, I strongly believe my car was driven without permission while it was supposed to be in their care.This is completely unacceptable. I trusted them to look after my vehicle, and instead I got it back feeling violated and unsecured. Stay far away from this company.
This company is 100% dodgy.I dropped my car off with them, and when I picked it up, I immediately noticed several serious issues:The dashboard had been tampered with – panels were clearly disturbed.All my coins and loose change were missing.I had vehicle documents inside, and I now suspect copies may have been taken.Most importantly, based on what I found, I strongly believe my car was driven without permission while it was supposed to be in their care.This is completely unacceptable. I trusted them to look after my vehicle, and instead I got it back feeling violated and unsecured. Stay far away from this company.
Avoid this company at all costs.First, after calling to inform us about the drop-off, they suddenly changed their instructions, telling us not to go to the parking lot but directly to the airport’s short-stay area. That was already suspicious.Then, we had to wait over 45 minutes for the driver to collect our car. We paid him £12 for the airport parking fee (both for drop-off and pick-up).On our return, after calling to inform them that we were waiting at the designated spot, we had to wait another 45 minutes for the driver to finally bring our car back. On top of that, we were forced to pay for airport parking again, even though we had already paid for it earlier.Dishonest company. I do not recommend it!
Avoid this company at all costs.First, after calling to inform us about the drop-off, they suddenly changed their instructions, telling us not to go to the parking lot but directly to the airport’s short-stay area. That was already suspicious.Then, we had to wait over 45 minutes for the driver to collect our car. We paid him £12 for the airport parking fee (both for drop-off and pick-up).On our return, after calling to inform them that we were waiting at the designated spot, we had to wait another 45 minutes for the driver to finally bring our car back. On top of that, we were forced to pay for airport parking again, even though we had already paid for it earlier.Dishonest company. I do not recommend it!
Used these to book meet and great at T5 Heathrow recently. The actual company they contracted is a scam company (see Heathrow Genius Parking Ltd) and on complaining I’ve received the generic auto response from a customer service centre in India, and that’s it. No further responses and no way of claiming my £89 or even the £230 I had to pay on the spot to an alternative, reputable company.
Used these to book meet and great at T5 Heathrow recently. The actual company they contracted is a scam company (see Heathrow Genius Parking Ltd) and on complaining I’ve received the generic auto response from a customer service centre in India, and that’s it. No further responses and no way of claiming my £89 or even the £230 I had to pay on the spot to an alternative, reputable company.
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