Review Time
Agree with other reviews, too many hidden charges that aren’t clear until you’ve actually paid your money. When trying to cancel even though we did it within 24 hours, they still charged us a £20 admin fee. Essentially what looks like a good price is too good to be true advice to strongly avoid.
I had a very disappointing experience with the meet and greet parking service at Stansted Airport. On arrival, the driver was extremely late—by 1 hour and 30 minutes—which nearly caused me to miss my flight. Because of the delay, I was forced to pay extra £21 to drop off at the airport, when it should have been £10.
The issues didn’t end there. When I returned and went to collect my car, I was left waiting for another two hours before it was finally brought back to me. The lack of communication and organisation was incredibly frustrating.
Overall, the customer service was poor and the entire experience was stressful and unreliable. I would not recommend this service to anyone and will not be using it again.
Avoid this company, they took our car and when we came back they didn't pick up the phone, people waited 3hours for their cars, we also spent 3 hours at the airport to get back our car, they hide extra cost for the car park 26£ for orange short stay car😡😡😡😡 somone called to the police to get to know where is it car
I had a very disappointing experience with the meet and greet parking service at Stansted Airport. On arrival, the driver was extremely late—by 1 hour and 30 minutes—which nearly caused me to miss my flight. Because of the delay, I was forced to pay extra £21 to drop off at the airport, when it should have been £10.The issues didn’t end there. When I returned and went to collect my car, I was left waiting for another two hours before it was finally brought back to me. The lack of communication and organisation was incredibly frustrating.Overall, the customer service was poor and the entire experience was stressful and unreliable. I would not recommend this service to anyone and will not be using it again.
Shocking……they disconnect your camera so you can’t see where vehicle has been…. Tell you they will be with you in 20 minutes once you call them after clearing baggage hall-LIARS!! We waited 80 minutes in the freezing cold, only to be told countless times that they were on their way….guy in the office was a gutless wonder who liked to abuse you over the phone, scumbags…..DO NOT TOUCH with a barge pole! Also used over 500 miles in our car and disconnected the camera!
Don’t use this company absolutely diabolical service and staff have no customer service skills. Tried saying we needed to wait an hour to get our car back yet we payed for the service and provided details of our arrival back. When I said this was ridiculous he stated that the flight could have been delayed and there was 7 cars in front of us. I said the flight was on time and it’s duty to be here as that’s what im paying you for. AVOID AVOID AVOID.
they have collected my car on 19/03/26 around 5am , on the same day have tracked my my car , movements around reading and Gatwick airport, they use costumers cars to move around, i have not give theme permission to drive my car , all over the place , i have to call one off my staff to collect the car , despiste various calls they can tell her is my car ,avoid this scammers, i,m know intend take legal action against this company , absolute scammers AVOID
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